Reese Stroud
Tinley Park,IL
Summary
IT Analyst with over six years of professional experience supporting infrastructure for global enterprises while utilizing a variety of platforms and technologies. Team-focused individual with experience balancing multiple projects simultaneously and meeting deadlines for department-wide initiatives.
Overview
8
8
years of professional experience
Work History
Infrastructure Engineer I
Principal Financial Group
2020.03 - Current
- Provided technical support to end-users, addressing complex issues and ensuring timely resolution.
- Developed solutions for systems involving enterprise-class technologies including Active Directory, endpoint security, MS 365, and Azure.
- Collaborated with cross-functional teams across multiple departments and geographies to complete projects to support IT strategies.
- Evaluated, coordinated, and implemented potential software solutions to address business needs.
IT Development Program - Infrastructure
John Deere
2017.06 - 2020.03
- Performed installation and support activities on several infrastructure components on z/OS mainframe platform.
- Served as liaison to support team for over 200 end users for various mainframe initiatives to comply with Deere and Company security standards.
- Coordinated with vendors to diagnose and correct problems with mainframe products and services.
- Created written documentation for all process and product changes to ensure sustainability of upkeep for future team members.
- Analyzed over 30 SAP systems to ensure compliance with company policies/standards and performed tasks and activities to support and improve functionality and security.
IT Business Analyst Intern - SAP
John Deere
2016.05 - 2016.08
- Created instructional written documentation for business users to train global employees.
- Designed software solution that alerted manufacturing division of over 2,000 production scheduling data inconsistencies on first day of implementation.
Education
Bachelor of Science - Information Systems - Systems Development/Analyst
Illinois State University
Normal, IL05.2017
Skills
- Global Enterprise Infrastructure Support
- Technical analysis
- Systems Development
- Change Management
Timeline
Infrastructure Engineer I
Principal Financial Group
2020.03 - Current
IT Development Program - Infrastructure
John Deere
2017.06 - 2020.03
IT Business Analyst Intern - SAP
John Deere
2016.05 - 2016.08
Bachelor of Science - Information Systems - Systems Development/Analyst
Illinois State University
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