Reese Wilson
Charleston,SC
Overview
7
7
years of professional experience
Work History
Customer Service Associate
Publix
Charleston, SC
05.2021 - Current
- Handled customer transactions with accuracy and efficiency.
- Assisted customers in locating products within the store.
- Performed opening and closing procedures according to established guidelines.
- Provided excellent customer service by greeting customers promptly and courteously.
- Prepared reports summarizing daily transactions for management review.
- Organized work area to maintain cleanliness and safety standards.
- Assisted other departments when needed to ensure efficient operations.
- Greeted customers and identified their needs.
- Answered phone calls from customers promptly and courteously.
Referee
YMCA Program Center
Simpsonville, SC
06.2018 - 07.2019
- Fostered sportsmanship among players and coaches to minimize in-game conflict.
- Adhered to and enforced game rules and regulations.
- Alerted players, coaches and fellow officials to rule infractions and issued penalties.
- Explained rules, regulations and league guidelines to players and coaches.
- Inspected sporting equipment and participants to check compliance with event and safety regulations.
Basketball Scorekeeper
YMCA Program Center
Simpsonville, SC
06.2017 - 02.2019
- Adhered to and enforced game rules and regulations.
- Awarded points, verified score calculations and communicated end-of-game results to teams and spectators.
- Explained rules, regulations and league guidelines to players and coaches.
- Tracked times of events and elapsed time during individual game segments.
Education
Bachelor of Science - Exercise Science
College Of Charleston
Charleston, SC05-2024
Skills
- Customer service excellence
- Customer Support
- Multi-Line Phone Systems
- Complex Problem-Solving
- Administrative duties
- Customer Complaint Resolution
- Cash Handling
- Time Management
- Research and analysis
- MS Office
- Punctual and Reliable
- Multitasking
- Professional Demeanor
- Goal Setting
Timeline
Customer Service Associate
Publix
05.2021 - Current
Referee
YMCA Program Center
06.2018 - 07.2019
Basketball Scorekeeper
YMCA Program Center
06.2017 - 02.2019
Bachelor of Science - Exercise Science
College Of Charleston