Summary
Overview
Work History
Education
Skills
Timeline
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Reese Workman

Fort Wayne,IN

Summary

Customer-focused candidate eager to put excellent communication and interpersonal skills into practice. Trainable and committed to creating warm and inviting atmosphere. Constantly finding new ways to exceed customers' expectations with personalized service. Highly organized and committed to creating welcoming atmosphere. Friendly, with strong history of excellent guest service. Effectively multi-tasked, trained in set-up, restock and takedown. Skilled in cleaning and disinfecting to meet company standards.

Overview

3
3
years of professional experience

Work History

Hostess/Expo

Zianos Italian Eatery
10.2023 - Current
  • Answered customer questions about hours, seating, and menu information.
  • Demonstrated strong multitasking skills, balancing responsibilities such as answering phone calls, greeting guests, and updating reservation logs simultaneously.
  • Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
  • Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
  • Maintained a clean and welcoming environment, ensuring the comfort of guests throughout their visit.
  • Increased restaurant efficiency by maintaining an organized host stand, including menus, reservation logs, and seating charts.
  • Facilitated positive first impressions for guests through friendly greetings, professional attire, and genuine enthusiasm for their visit.

Server

Park Place Senior Living
06.2021 - 08.2022
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
  • Maintained a clean and orderly dining area for an enjoyable guest experience.
  • Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.

Education

High School Diploma -

Carroll High School
3701 Carroll Rd, Fort Wayne, IN 46818
06.2024

Skills

  • Customer Service
  • Effective Multitasking
  • Patience and Empathy
  • Phone Etiquette
  • Cleaning and sanitation
  • Detail Oriented
  • Interactive communication skills
  • Complaint Handling

Timeline

Hostess/Expo

Zianos Italian Eatery
10.2023 - Current

Server

Park Place Senior Living
06.2021 - 08.2022

High School Diploma -

Carroll High School

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Reese Workman