Reeza Khan
Port Saint Lucie,FL
Summary
Proven track record in enhancing clinic efficiency and revenue at Spine And Orthopedic Specialists of Central FL through strategic relationship building and the implementation of new software systems. Excelled in multitasking and problem-solving, demonstrating exceptional teamwork, communication, and data entry skills. Achieved significant improvements in patient care coordination and satisfaction.
Overview
6
6
years of professional experience
Work History
Clinic Liaison/ Office Manager
Spine And Orthopedic Specialists Of Central FL
07.2019 - Current
- Established strong relationships with referring physicians, ensuring a consistent flow of referrals and increased clinic revenue.
- Assisted in the implementation of new software systems for more efficient appointment scheduling and medical record management.
- Maintained accurate records of all referrals received, ensuring proper follow-up and documentation for each case.
- Educated staff members on the role and importance of clinic liaisons, fostering a more collaborative work environment.
- Coordinated efforts between interdisciplinary teams to ensure seamless transitions of care from one provider or department to another.
- Assisted in the creation of patient care plans by gathering necessary information from medical teams and ensuring accurate documentation for future reference.
- Identified areas for process improvement within the referral system, proposing effective solutions that led to enhanced efficiency.
- Developed targeted marketing materials for referral sources, leading to increased awareness of clinic services and offerings.
- Served as a point of contact for patients seeking assistance with insurance claims or billing issues, ultimately improving customer satisfaction rates.
- Provided timely support to healthcare providers in coordinating care plans, resulting in better patient outcomes.
Poker Dealer
Card House PSL
01.2023 - 03.2023
- Managed poker tables with strong attention to detail, ensuring smooth gameplay for all participants.
- Contributed to a positive gaming atmosphere by providing exceptional customer service to players of all skill levels.
- Enforced casino rules and regulations, promoting fair play among customers.
- Increased table revenue by accurately tracking time played, rake, and tips during each shift.
Crew Member
Wendys Fast Food
02.2018 - 07.2019
- Worked front counter, drive-thru and other areas.
- Took orders, prepared meals, and collected payments.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Worked well with teammates and accepted coaching from management team.
- Cleaned and maintained all areas of restaurant to promote clean image.
- Trained new team members on procedures, customer service, and sales techniques.
Education
High School Diploma -
Port Saint Lucie High School
Port Saint Lucie, FL04.2017
Skills
- Patient confidentiality
- Teamwork and Collaboration
- Customer Service
- Problem-Solving
- Time Management
- Attention to Detail
- Punctual and Hardworking
- Problem-solving abilities
- Calm and Effective Under Pressure
- Reliability
- Excellent Communication
- Registration and Scheduling
- Multitasking Abilities
- Data entry proficiency
- Appointment Scheduling
Timeline
Poker Dealer
Card House PSL
01.2023 - 03.2023
Clinic Liaison/ Office Manager
Spine And Orthopedic Specialists Of Central FL
07.2019 - Current
Crew Member
Wendys Fast Food
02.2018 - 07.2019
High School Diploma -
Port Saint Lucie High School
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