Regan Hill
Cadillac,MI
Summary
Organized and motivated employee eager to apply time management and organizational skills in various environments. Seeking entry-level opportunities to expand skills while facilitating company growth.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Waitress
Olive Garden Restaurant
Traverse City, MI
06.2024 - Current
- Presented food and beverages to guests at tables.
- Communicated with kitchen staff to stay updated on item availability and customer wait times.
- Presented menus to patrons to answer questions about menu items and make recommendations.
- Greeted customers and provided menus.
- Checked back with customers throughout meal service to ensure satisfaction.
- Maintained a clean work station by restocking supplies, wiping down counters.
- Provided excellent customer service by addressing any complaints or concerns promptly.
Bartender
Cadillac Country Club
Cadillac , MI
04.2023 - 09.2023
- Greeted customers and provided excellent customer service.
- Ensured proper sanitation of bar area, glassware, utensils, and equipment.
- Resolved customer complaints in a professional manner.
- Organized storeroom inventory of supplies such as cups, napkins, straws.
- Performed opening and closing duties including restocking supplies.
- Adhered to state regulations regarding serving alcohol responsibly.
- Developed good working relationships with fellow employees through effective communication.
- Mixed and served both alcoholic and non-alcoholic drinks for patrons by following standard recipes and procedures.
Retail Worker
Main Street Rocks
Lake City, MI
05.2022 - 09.2022
- Performed floor moves, merchandising, display maintenance and housekeeping to keep sales areas well-stocked, organized and current.
- Monitored sales floor to identify customers in need of assistance and merchandise requiring replenishment.
- Initiated friendly conversation with customers to determine level of assistance required.
- Provided excellent customer service by answering questions, resolving problems and addressing complaints in a professional manner.
- Maintained an organized store environment by restocking shelves and organizing displays.
Education
High School Diploma -
Cadillac Senior High School
Cadillac, MI05-2023
Some College (No Degree) -
Western Michigan University
Kalamazoo, MISkills
- Customer Service
- Food Running
- Responsible Alcohol Service
- Organizational ability
- Engaging personality
Affiliations
- Snowboarding
- Golf
- Cosmetology
Certification
- CPR Certified
Timeline
Waitress
Olive Garden Restaurant
06.2024 - Current
Bartender
Cadillac Country Club
04.2023 - 09.2023
Retail Worker
Main Street Rocks
05.2022 - 09.2022
High School Diploma -
Cadillac Senior High School
Some College (No Degree) -
Western Michigan University
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