Regan Shore
Gilbert,AZ
Summary
Dynamic NRO Trainer and seasoned Server/Bartender with a proven track record at Hash Kitchen and Texas Roadhouse. Excelled in mentoring new hires, enhancing staff productivity by fostering professional growth, and delivering exceptional customer service. Skilled in creative problem-solving and public speaking, significantly contributing to team success and customer satisfaction.
Overview
8
8
years of professional experience
Work History
New Restaurant Opener Trainer
Hash Kitchen
10.2024 - Current
- Mentored new hires, resulting in stronger staff development and increased productivity.
- Provided one-on-one mentoring to help individuals reach their full potential within the organization.
- Coached employees on best practices, providing constructive feedback to support their professional growth.
- Evaluated the effectiveness of training initiatives by tracking participant progress and gathering feedback for continuous improvement.
- Contributed to the retention of top talent by providing employees with the resources and support necessary to excel in their roles.
- Led cross-functional team to update training curricula, keeping pace with industry changes.
Server/ Bartender
Hash Kitchen
07.2023 - Current
- Served food and beverages promptly with focused attention to customer needs.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
Server
Texas Roadhouse
07.2023 - Current
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Server/ Bartender
Texas Roadhouse
09.2021 - 05.2023
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
Server/ Bartender
The Pump
01.2017 - 08.2021
- Served food and beverages promptly with focused attention to customer needs.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
Education
Bachelors - Criminal Justice And Psycgology
Illinois State University
Normal, IL05.2023
Skills
- New hire training
- Planning and coordination
- Public speaking
- Creative problem solving
Timeline
New Restaurant Opener Trainer
Hash Kitchen
10.2024 - Current
Server/ Bartender
Hash Kitchen
07.2023 - Current
Server
Texas Roadhouse
07.2023 - Current
Server/ Bartender
Texas Roadhouse
09.2021 - 05.2023
Server/ Bartender
The Pump
01.2017 - 08.2021
Bachelors - Criminal Justice And Psycgology
Illinois State University
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