Regan Zapoli
Madison Heights,MI
Summary
Enthusiastic retail professional with hands-on experience in customer service, payment processing and sales. Strong communicator and team player, listening and time management skills with strong attention to detail and superior work ethic.
Overview
3
3
years of professional experience
Work History
Latchkey
Huntington Woods Recreational Center
Huntington Woods, Michigan
10.2025 - Current
- Supervised students during recreational activities, ensuring a safe and engaging environment.
- Communicated regularly with parents regarding student progress and behavioral concerns.
- Organized and led group activities that fostered social interaction and skill development.
- Assisted in conflict resolution among students, promoting positive interactions.
Cashier
Hollywood Markets
Madison Heights, MI
09.2022 - 10.2025
- Processed credit card, cash, and check payments, ensuring all transactions were accurate.
- Counted money in cash drawers at the beginning of shifts to ensure amounts were correct.
- Greeted customers and answered any questions they had about the store's products and services.
- Checked personal identifications during alcohol and tobacco sales.
- Provided excellent customer service while promoting loyalty programs to increase sales potential.
Education
High School Diploma -
Lamphere High School
Madison Heights, MI06-2023
Associate of Applied Science - Interior Design
Oakland Community College
Bloomfield Hills, MISkills
- Cash handling
- Customer service
- Conflict resolution
- Product knowledge
- Attention to detail
- Team collaboration
- Multitasking
- Effective communication
- Friendly, positive attitude
References
References available upon request.
Timeline
Latchkey
Huntington Woods Recreational Center
10.2025 - Current
Cashier
Hollywood Markets
09.2022 - 10.2025
High School Diploma -
Lamphere High School
Associate of Applied Science - Interior Design
Oakland Community College