Sydney Parker
Denver,CO
Summary
Dynamic professional with a proven track record at Walmart, excelling in complaint resolution and technical solutions. Recognized for fostering a positive team environment while managing multiple priorities under pressure. Committed to delivering exceptional customer service and enhancing the shopping experience through effective communication and empathy.
Overview
4
4
years of professional experience
Work History
Latchkey
Selma Elementary School
10.2021 - 03.2022
- Supervised daily activities, ensuring a safe and engaging environment for children.
- Developed and implemented age-appropriate lesson plans to foster learning and development.
- Enforced rules and managed behavior through developmentally appropriate discipline.
- Maintained child-friendly environment with access to outdoor activities.
Online Grocery Associate
Walmart
04.2022 - 09.2023
- Assisted customers in locating products and answering inquiries to enhance shopping experience.
- Contributed to a positive work environment through effective communication and teamwork among fellow associates.
- Provided exceptional customer service by promptly addressing inquiries and resolving issues related to online orders.
- Learned operational procedures for processing online orders accurately and timely.
Clothing Sales Associate
Costco
10.2023 - 05.2024
- Implemented visual merchandising strategies to optimize product presentation and appeal.
- Maintained a clean and organized store environment for optimal customer experience and ease of locating merchandise.
- Offered personalized customer service to all customers to support satisfaction and loyalty.
- Cleaned, closed, and secured store at end of shift.
- Assisted customers with product selection, enhancing overall shopping experience.
Online Grocery Associate
Walmart
05.2024 - 10.2025
- Supported training initiatives for new associates on store policies and best practices.
- Managed multiple priorities simultaneously, consistently meeting or exceeding deadlines for order completion and pickup times.
- Assisted with troubleshooting technical issues faced by customers using the online platform, providing prompt resolutions.
- Managed customer service inquiries and complaints for customer satisfaction.
Education
High School Diploma -
Wapahani
Muncie, INSkills
- Flexible scheduling
- Works well under pressure
- Complaint resolution
- Patience and empathy
- Technical solutions
- Team player attitude
Timeline
Online Grocery Associate
Walmart
05.2024 - 10.2025
Clothing Sales Associate
Costco
10.2023 - 05.2024
Online Grocery Associate
Walmart
04.2022 - 09.2023
Latchkey
Selma Elementary School
10.2021 - 03.2022
High School Diploma -
Wapahani