Regan Elizabeth Knotts
Pharmaceutical Sales Representative
Plant City,FL
Summary
Enthusiastic Sales Representative and Customer Service professional seeking to boost the American Express team and approach of "Membership First" as a Travel & Lifestyle Consultant. Driven to provide superior quality customer service. Innovative in leveraging extensive knowledge of products, services and travel as well as creating solutions for customers to drive loyalty, retention and revenue. Trives in a results-driven environment and a natural communicator with the ability to demonstrate listening skills and ability to adapt conversation to suit the situation.
Overview
7
7
years of professional experience
4
4
years of post-secondary education
Work History
Pharmaceutical Sales Representative
Eli Lilly and Company
Tampa, FL
03.2018 - Current
- As a diabetes sales representative, my objective is to establish relationships and educate health care providers on new developments in the rapidly advancing pharmaceutical industry.
- Through my disciplined approach to business, I have consistently performed over 100% to goal YTD and PTD for the last 3 years, putting myself and my territory in Bucket 1 amoungst the country.
- Educate physicians and pharmacists on drug use and appropriate patient type, benefits, dosage and risks.
- Develop and implement strategically sound business plans and tactical strategies using Tableau Rx Data and Veeva CRM.
- Track company inventory in multiple databases and prepare and file required clinical documentation and reports.
- Achieved individual, territory and company goals for sales, market share, call metrics and sample distribution.
Sales Representative
Tom James Company
New York, NY
06.2017 - 03.2018
- Developed and delivered engaging sales presentations to convey product benefits. As a professional clothier, I worked with high net-worth individuals with demanding finance careers to build them an entire wardrobe while never leaving their office or trading floor.
- Exceeded goals for new accounts in single sales cycle where I won the "Rookie Award" in my first month of sales.
- Tailored sales approaches and techniques to specific client needs to increase marketing effectiveness.
- Increased sales by offering wardrobe consultation services and delivered exceptional customer service to more than 300 clients across New York City.
- My entire client based was established through cold calling and in turn, a referral based business.
International Flight Attendant
United Airlines
Newark, NJ
05.2015 - 06.2017
- Provided premium customer service to each passenger while ensuring safety and comfort of customers onboard aircraft.
- I primarily worked in First Class which allowed me to work with high-end products while tailoring a luxury experience to every passengers need. Between wine tastings and white glove service, my flair for opulence and precision was established.
- Having traveled to more than 50 international cities, I have a profound understanding and appreciation for travel and adventure.
Education
Bachelor of Arts - Interior Architecture And Fine Arts.
Samford University
Birmingham, AL 08.2011 - 05.2015
Skills
Business growth and retention
Account development
Strategic planning
Customer Relations
Business travelers
Hospitality service expertise
Timeline
Pharmaceutical Sales Representative
Eli Lilly and Company
03.2018 - Current
Sales Representative
Tom James Company
06.2017 - 03.2018
International Flight Attendant
United Airlines
05.2015 - 06.2017
Bachelor of Arts - Interior Architecture And Fine Arts.
Samford University
08.2011 - 05.2015