Reggie A Matthews JR
Indianapolis,IN
Summary
Results-focused Transportation Lead and Software Quality Assurance professional with a strong background in Manual Quality Assurance, Procurement, Management, and Delivery. Skilled in problem identification, utilizing the TestRail matrix, creating test cases, conducting Exploratory Smoke regression testing, implementing effective solutions, utilizing Jira for bug fixes, and managing inventories and logistics. Focused and driven professional adept at personnel management, logistics coordination, and prioritization to tackle complex problems. Collaborative communication style that emphasizes relationship building and driving results. Eager to contribute to a team's success and actively contribute to the company's growth.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Semi Delivery Driver
NFI Transportation Distribution
04.2022 - Current
Field Transportation Lead L4
Amazon
11.2021 - Current
- Worked in the L5 capacity during vacations and time out of the office
- Instructed new hires for Transportation Specialist positions, including management of incoming/outgoing trailers, confirmation of location, and report protocols
- Generated a 'can do' environment allowing mid shift and night shift to meet and exceed the goals set
- Monitored and Researched Transportation metrics using Excel and Quip
- Mentored 3 Tier III Associates thru promotion to L4
Software Tester
Careerist
09.2023 - 03.2024
- Tested products and identified deficiencies to deliver timely and meaningful feedback
- Designed test cases in TestRail and provided test execution based on the analysis of PRD requirements and technical specifications
- Tested Mobile (iOS, Android) and Web (Windows, macOS) applications
- Performed smoke, functional, Ul, and regression testing for a mobile app
- Applied Chrome DevTools for Web testing, Ul, and network errors
- Executed test cases and reported defects in Jira, followed through until resolved
- Collaborated with the development team to triage defects and findings
Non-Inventory Receiver Tier III
Amazon
04.2019 - 11.2019
- Increased accuracy and improved ability to monitor inventory by reorganizing dock and storage area for non-inventory combined with daily and weekly cycle counts, executing modifications where appropriate
- Coached, mentored, and assisted in personal development of associates, improving performance and providing feedback as appropriate
SNA7 Away Team Non-Inventory Receiver Trainer
Amazon
04.2018 - 05.2018
- Trained new hires in non-inventory receiver positions, including management of incoming/outgoing freight, documentation of freight, and storage protocols
- Ensured associates promoted exceptional customer service and best practices for process/product management
Outbound Ship Clerk Tier III
Amazon
08.2017 - 04.2018
- Received and shipped freight and assets, including document processing, data entry for inbound/outbound product, and monitoring daily/weekly counts and adjustments
ICQA Consolidation
Amazon
07.2016 - 08.2016
- Developed an improved process of consolidating product into bins, to facilitate optimum storage of incoming product
Pick P.A.
Amazon
06.2016 - 07.2016
- Managed ~ 350 pickers to ensure processes and standards were met
- Maintained high level of employee engagement and exceeding customer service targets
IB Dock Process Guide
Amazon
03.2016 - 06.2016
- Assisted Dock PA in various duties, including freight management, documentation, and inventory levels
- Performed daily GEMBA walks
Education
Manual QA Software Tester - exploratory testing, regression testing and smoke testing
Careerist
01.2024
High School Diploma -
01.2010
Skills
- Lean Six Sigma
- Green belt Trained
- Documentation/Record Keeping
- Leadership/Supervision
- Proficient in Excel
- Skilled in Quip
- Prioritization/Organization
- Vendor Relationships
- Inventory Management
- Problem Resolution
- Project Management
- Negotiations
- Safety/Risk Management
- Production Planning/Control
- Receiving/Warehouse Management
- Jira bug finding and fixes
- Critical Thinker
- Smoke Tester
- Regression Tester
- Exploratory Tester
- Testrail analysis
Certification
Manual Quality Assurance
Timeline
Software Tester
Careerist
09.2023 - 03.2024
Semi Delivery Driver
NFI Transportation Distribution
04.2022 - Current
Field Transportation Lead L4
Amazon
11.2021 - Current
Non-Inventory Receiver Tier III
Amazon
04.2019 - 11.2019
SNA7 Away Team Non-Inventory Receiver Trainer
Amazon
04.2018 - 05.2018
Outbound Ship Clerk Tier III
Amazon
08.2017 - 04.2018
ICQA Consolidation
Amazon
07.2016 - 08.2016
Pick P.A.
Amazon
06.2016 - 07.2016
IB Dock Process Guide
Amazon
03.2016 - 06.2016
Manual QA Software Tester - exploratory testing, regression testing and smoke testing
Careerist
High School Diploma -
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