Service-oriented delivery professional with demonstrated record of road safety and clean driving history. Familiar with logging daily activities, coordinating customer paperwork and collecting payment. Plans and manages efficient routes to maximize deliveries and customer satisfaction.
Overview
24
24
years of professional experience
Work History
Semi Delivery Driver
RMP Transportation-Paris/NOVO Healthcare
Ravenna, OH
08.2006 - 02.2021
Safe operator/driver semis and straight trucks; Class A CDL license with doubles, triples, tankers and air brake endorsements; loaded, delivered, and unloaded hospital linens; collected soiled linens; scaled them into the linen soiled room in a timely manner, all while adhering to speed limits and other traffic regulations.
Delivered rush merchandise on tight schedules to meet customer targets.
Transported and safely delivered items to prevent damage or loss.
Drove safely in all weather conditions including rain, snow, sleet, ice.
Navigated routes with relevant map programs and GPS systems.
Received daily delivery instructions and route assignments from dispatch.
Loaded, secured, and unloaded cargo in a safe and timely manner.
Handled customer service complaints with utmost professionalism and knowledgeable responses to maintain trust and company loyalty.
Provided excellent customer service by answering inquiries about products or services being delivered.
Handled merchandise in accordance with product handling standards.
Obeyed traffic laws and follow established traffic and transportation procedures.
Class B Driver, Class A Driver
Fullerton North American/Fullerton Red Ball
Cuyahoga Falls, OH
05.1997 - 08.2006
Company no longer exists*
Local intrastate and interstate professional mover, packer
Safely moved personal household goods
Assisted with loading and unloading freight when necessary using appropriate tools or equipment such as pallet jacks or two-wheelers.
Ensured that cargo was properly secured prior to transport.
Complied with all safety rules and regulations while operating vehicles.
Responded quickly and effectively in emergency situations involving vehicular accidents or breakdowns.
Maintained accurate records of deliveries, including delivery times, quantities and locations.
Followed all company policies and procedures related to the safe operation of vehicles.
Provided excellent one on one customer service by handling all paperwork, responding promptly to customer inquiries and requests for assistance.
Delivered products safely at designated destinations within estimated time frames.
Mapped out all routes
Dispatcher and warehouse manager during winter months
Performed daily pre-trip inspections on assigned vehicles according to DOT guidelines.
Inspected vehicle before and after each shift, reporting any issues or defects to supervisor.
Monitored fuel consumption levels throughout routes as needed.
Verified accuracy of shipping documents against contents of load prior to departure.
Cleaned cab area regularly for safety purposes.
Stayed up-to-date on road closures, construction projects and other events that may affect route planning.
Reported any mechanical problems encountered during route immediately to supervisor.
Communicated with dispatch regarding routes, traffic conditions, delays.
Conducted post trip inspection of vehicle upon return from delivery run.
Maintained clean driving record by following safety protocols and strictly adhering to traffic laws.
Performed routine maintenance on delivery vehicles, such as checking oil and coolant levels, brakes, and tires.
Inspected vehicle before leaving company premises and after trips.
Facilitated safe loading and unloading of products by supervising warehouse personnel.
Education
Bachelor of Arts - Fine Arts
Kent State University
Kent, OH
05-1990
Skills
Order Verification
Mileage Tracking
Tractor-Trailer Driving
Dispatch Communication
DOT Compliance
Equipment Operation
Product Promotion
GPS Navigation
Payment Collection
Goods Transport
Load Balancing
Quality Assurance
Cargo Handling
Vehicle Maintenance
Excellent Sense of Direction
Local Delivery
Heavy Lifting
Exceptional Written and Verbal Communication Skills