Rick Curtner
Rootstown,OH
Summary
Service-oriented delivery professional with demonstrated record of road safety and clean driving history. Familiar with logging daily activities, coordinating customer paperwork and collecting payment. Plans and manages efficient routes to maximize deliveries and customer satisfaction.
Overview
24
24
years of professional experience
Work History
Semi Delivery Driver
RMP Transportation-Paris/NOVO Healthcare
Ravenna, OH
08.2006 - 02.2021
- Safe operator/driver semis and straight trucks; Class A CDL license with doubles, triples, tankers and air brake endorsements; loaded, delivered, and unloaded hospital linens; collected soiled linens; scaled them into the linen soiled room in a timely manner, all while adhering to speed limits and other traffic regulations.
- Delivered rush merchandise on tight schedules to meet customer targets.
- Transported and safely delivered items to prevent damage or loss.
- Drove safely in all weather conditions including rain, snow, sleet, ice.
- Navigated routes with relevant map programs and GPS systems.
- Received daily delivery instructions and route assignments from dispatch.
- Loaded, secured, and unloaded cargo in a safe and timely manner.
- Handled customer service complaints with utmost professionalism and knowledgeable responses to maintain trust and company loyalty.
- Provided excellent customer service by answering inquiries about products or services being delivered.
- Handled merchandise in accordance with product handling standards.
- Obeyed traffic laws and follow established traffic and transportation procedures.
Class B Driver, Class A Driver
Fullerton North American/Fullerton Red Ball
Cuyahoga Falls, OH
05.1997 - 08.2006
- Company no longer exists*
- Local intrastate and interstate professional mover, packer
- Safely moved personal household goods
- Assisted with loading and unloading freight when necessary using appropriate tools or equipment such as pallet jacks or two-wheelers.
- Ensured that cargo was properly secured prior to transport.
- Complied with all safety rules and regulations while operating vehicles.
- Responded quickly and effectively in emergency situations involving vehicular accidents or breakdowns.
- Maintained accurate records of deliveries, including delivery times, quantities and locations.
- Followed all company policies and procedures related to the safe operation of vehicles.
- Provided excellent one on one customer service by handling all paperwork, responding promptly to customer inquiries and requests for assistance.
- Delivered products safely at designated destinations within estimated time frames.
- Mapped out all routes
- Dispatcher and warehouse manager during winter months
- Performed daily pre-trip inspections on assigned vehicles according to DOT guidelines.
- Inspected vehicle before and after each shift, reporting any issues or defects to supervisor.
- Monitored fuel consumption levels throughout routes as needed.
- Verified accuracy of shipping documents against contents of load prior to departure.
- Cleaned cab area regularly for safety purposes.
- Stayed up-to-date on road closures, construction projects and other events that may affect route planning.
- Reported any mechanical problems encountered during route immediately to supervisor.
- Communicated with dispatch regarding routes, traffic conditions, delays.
- Conducted post trip inspection of vehicle upon return from delivery run.
- Maintained clean driving record by following safety protocols and strictly adhering to traffic laws.
- Performed routine maintenance on delivery vehicles, such as checking oil and coolant levels, brakes, and tires.
- Inspected vehicle before leaving company premises and after trips.
- Facilitated safe loading and unloading of products by supervising warehouse personnel.
Education
Bachelor of Arts - Fine Arts
Kent State University
Kent, OH05-1990
Skills
- Order Verification
- Mileage Tracking
- Tractor-Trailer Driving
- Dispatch Communication
- DOT Compliance
- Equipment Operation
- Product Promotion
- GPS Navigation
- Payment Collection
- Goods Transport
- Load Balancing
- Quality Assurance
- Cargo Handling
- Vehicle Maintenance
- Excellent Sense of Direction
- Local Delivery
- Heavy Lifting
- Exceptional Written and Verbal Communication Skills
- Clean Driving Record
- Vehicle Cleaning and Maintenance
- Dependable and Reliable
- Doubles and Triples Specialist
- Local Routes Understanding
- Loading and Unloading
- Customer Service
- Vehicle Inspection
- Client Relationship Management
- Equipment Monitoring
- Teamwork and Collaboration
- Defensive Driving
- Positive Attitude
- Materials Transport
- Stocking and Inventory
- Valid Class B Commercial Driver's License
- Courteous and Polite Demeanor
- Time Management
- Experienced Manual Transmission Driver
- Database Management
- Complex Problem-Solving
- OTR Driving
- Responsible Driver
- Route Planning
- Shipping and Packaging
- Punctual and Reliable
- Defensive Driver Training
- Route Management
- Problem-Solving
- Documentation and Reporting
- Vehicle Inspections
- Pallet Jack and Hand Truck Operation
- Attention to Detail
- Valid Driver's License
- Forklift Operation
- Clean MVR
- Time Management Skills
References
References available upon request.
Timeline
Semi Delivery Driver
RMP Transportation-Paris/NOVO Healthcare
08.2006 - 02.2021
Class B Driver, Class A Driver
Fullerton North American/Fullerton Red Ball
05.1997 - 08.2006
Bachelor of Arts - Fine Arts
Kent State University
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