Reggie Brownlee
Chicago,IL
Summary
Professional with strong background in leadership and team management. Proven track record in driving results and ensuring team collaboration. Skilled in strategic planning, problem-solving, and adapting to dynamic environments. Known for reliability, effective communication, and delivering high-quality outcomes.
Overview
11
11
years of professional experience
Work History
Assistant Manager
Extra Space Storage
Chicago, IL
01.2024 - Current
- Streamlined operations by optimizing storage unit allocation and improving customer service processes.
- Trained and mentored staff to ensure compliance with company policies and enhance team performance.
- Analyzed inventory management systems to improve accuracy and reduce discrepancies in stock levels.
- Developed marketing strategies to increase local visibility and drive customer acquisition efforts.
Operation Specialist/Shift Leader
Spin Scooters
Chicago, IL
08.2018 - 01.2024
- Motivated and trained employees to maximize team productivity.
- Tracked and analyzed reports to determine needed improvements.
- Evaluated customer needs and feedback to drive product and service improvements.
- Kept storage areas organized, clean, and secure to fully protect company assets.
- Oversaw upkeep of equipment and physical condition of warehouse, identifying and ordering needed repairs, renovations, and replacements.
Delivery Driver
Farmer's Fridge
Chicago, IL
12.2017 - 08.2018
- Provided excellent customer service by being friendly and courteous during interactions to increase satisfaction and loyalty.
- Delivered food to wholesale retail partners and smart fridges.
- Verified orders prior to completing deliveries to avoid customer complaints.
- Drove safely and efficiently in company-owned refrigerated van.
- Used iPad to communicate completed deliveries.
- Delivered products efficiently across assigned routes, ensuring timely service and customer satisfaction.
- Maintained accurate records of deliveries and inventory, contributing to streamlined operations.
Amazon Delivery Driver/General Warehouse Associate
Amazon
Chicago, IL
06.2015 - 12.2017
- Maintained upbeat, positive attitude in busy, customer-focused environment.
- Delivered packages to customer doorsteps and business offices.
- Completed on-time deliveries by choosing best and most efficient routes.
- Completed rush deliveries on tight timetables to satisfy customer needs.
- Sorted packages.
Education
Associate of Arts -
Kennedy King Community College
Chicago, IL05-2018
High School Diploma -
John Hope College Prep
Chicago, IL06-2015
Skills
- Safety Monitoring
- Delegating Work
- Problem-Solving
- Hiring and Training
- Skilled in Microsoft word
- Route Planning
- Vehicle Transport
- Team Player
- Critical Thinking
Timeline
Assistant Manager
Extra Space Storage
01.2024 - Current
Operation Specialist/Shift Leader
Spin Scooters
08.2018 - 01.2024
Delivery Driver
Farmer's Fridge
12.2017 - 08.2018
Amazon Delivery Driver/General Warehouse Associate
Amazon
06.2015 - 12.2017
High School Diploma -
John Hope College Prep
Associate of Arts -
Kennedy King Community College