Reggie Heath
Surprise,AZ
Summary
Reliable Customer Service Representative with extensive track record in demanding sales and account management environments. Strong presenter, communicator and problem solver working effectively and productively with diverse customers and individual needs.
Overview
8
8
years of professional experience
Work History
Credit Consultant
Progrexion
Phoenix, AZ
06.2015 - 11.2021
- Assisted customers in understanding their credit reports, including identifying errors or inaccuracies.
- Answered customer inquiries and provided accurate information regarding products and services.
- Analyzed credit data from major bureaus to identify discrepancies or patterns of delinquency.
Assistant Sales Manager
Sprint
Glendale, AZ
08.2013 - 06.2015
- Promoted exceptional levels of customer service by asking open-ended questions and assisting clients on the sales floor.
- Taught new associates sales tactics and performance improvement techniques.
- Helped sales professionals finalize customer sales and handled escalated concerns.
Education
GED -
Rio Salado College Lifelong Learning Cent
Surprise, AZ03-2014
Skills
- Account Management
- Upselling
- Goal-Oriented
- Client Relationship Building
- Credit Card Processing
- Extreme Attention To Detail
Timeline
Credit Consultant
Progrexion
06.2015 - 11.2021
Assistant Sales Manager
Sprint
08.2013 - 06.2015
GED -
Rio Salado College Lifelong Learning Cent
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