Reggie Jenkins
Ellicott City,MD
Summary
Proficient Shift Manager knowledgeable about scheduling, money handling and team management. Adept at handling all areas of operations. Eager to develop and advance professionally into a more challenging position.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Shift Leader/Manager
Chick-fil-A Restaurants
02.2023 - Current
- Must be able to manage all facets of a shift, including:
- All personnel, all circulating money within registers, FOH safe and SmartSafe
- Make setups and schedules for each shift, and make necessary adjustments on the fly
- Be a professional in all aspects of customer service, including serving, customer conflict resolution, etc.
- Train new and rising team members; coach emerging leaders and trainees to proficiency as well as being proficient in all positions in the store.
- Oversaw cash handling procedures, reducing discrepancies and increasing overall accuracy in financial transactions.
Lead Keyboardist/band Coordinator
Revelation Temple
09.2017 - Current
- Obtained balance among instrumental and vocal elements
- Applied elements of music theory to create sections, musical and tonal structures, including harmonies and melodies
- Experimented with different sounds, types and studied scores to learn music in detail, and to pieces of music, using synthesizers and computers develop interpretations
- Directed groups at rehearsals and live or recorded Determined voices, instruments, harmonic performances to achieve desired effects such as structures, rhythms, tempos and tone balances tonal and harmonic balance dynamics, rhythm and required to achieve effects desired in musical tempo
- Created particular music styles to complement instrumental and vocal aspects of team
Education
Associate's degree - Computer Science
Howard Community College
08.2025
Skills
- Team Management
- Differentiated Instruction
- Different Learning Styles
- Complex Problem-Solving
- Public Speaking Knowledge
- Active Listening
- Team Collaboration
- Staff Scheduling
- Social Perceptiveness
Certification
- Professional Scrum Master I, 03/23/22, Present
- AWS Certified Cloud Practitioner, 08/25/22, 08/25/25
- CompTIA Security+, 05/28/24, 05/28/227
- Professional Scrum Product Owner I, 04/07/22, Present
Timeline
Shift Leader/Manager
Chick-fil-A Restaurants
02.2023 - Current
Lead Keyboardist/band Coordinator
Revelation Temple
09.2017 - Current
Associate's degree - Computer Science
Howard Community College
- Professional Scrum Master I, 03/23/22, Present
- AWS Certified Cloud Practitioner, 08/25/22, 08/25/25
- CompTIA Security+, 05/28/24, 05/28/227
- Professional Scrum Product Owner I, 04/07/22, Present
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