Reginald Timms
North Richland Hills,TX
Summary
Former leader at JCPenney with a track record of enhancing customer experience and operational efficiency.
Experoence in forklift operation and adept at fostering team motivation, I excel in fast-paced environments, consistently improving service quality. Also, I have a lot of experience in a warehouse so I’m able to work up to pace. Pallet Jack and handling savvy.
My background in money handling and customer service positions me as a valuable asset, driving results through effective communication and product knowledge.
Work great in a team environment and also alone if needed, quick learner and willing to learn more for the job necessary.
Overview
11
11
years of professional experience
Work History
Assistant Manager/ Manager
JCPenney
06.2020 - 05.2024
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Developed strong working relationships with staff, fostering a positive work environment.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Helped manage HR duties, dealing with issues within work place.
Material Handler
Staples, Inc
04.2018 - 06.2020
- Packed items into appropriate containers for shipment.
- Maintained a safe work environment by following proper safety protocols and conducting regular inspections.
- Kept storage areas organized, clean, and secure to fully protect company assets.
Stocker
Amazon Warehouse
02.2015 - 10.2017
- Unloaded, sorted and stocked merchandise according to store layout and product placement.
- Performed inventory control, such as counting, and stocking merchandise.
- Maintained effective team member communication.
- Enhanced inventory accuracy by diligently organizing and maintaining stockroom shelves.
Warehouse Associate
Global Staffing
08.2014 - 01.2015
- Collaborated with team members to achieve daily targets and complete tasks efficiently.
- Performed inventory control, such as counting, and stocking merchandise.
- Picker and packer
- Operating forklift and pallet jacks
- Material handling, picking and stocking shelves
Sales Associate
Academy Sports and Outdoors
06.2013 - 08.2014
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Maintain exceptional customer service.
Education
Bachelor Of Business - Business And Managerial Economics
Tyler Junior College
05.2017
Skills
- Money Handling
- Customer service
- Team motivation
- Product and service knowledge
- Forklift and pallet jack handling
- Communication
- Stocking and packing
- Quick learner
Timeline
Assistant Manager/ Manager
JCPenney
06.2020 - 05.2024
Material Handler
Staples, Inc
04.2018 - 06.2020
Stocker
Amazon Warehouse
02.2015 - 10.2017
Warehouse Associate
Global Staffing
08.2014 - 01.2015
Sales Associate
Academy Sports and Outdoors
06.2013 - 08.2014
Bachelor Of Business - Business And Managerial Economics
Tyler Junior College
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