Reghan Beck
Whitwell,TN
Summary
Proven multitasker and customer service expert, adept at enhancing client satisfaction and streamlining operations at Kirk’s Veterinary Clinic. Demonstrated ability to manage patient records with detail-oriented precision and foster team collaboration. Achieved significant improvements in medical record accuracy, showcasing a blend of hard and soft skills vital for any dynamic work environment.
Developed strong customer service and communication skills in fast-paced hospitality environment. Demonstrates ability to handle diverse tasks and resolve issues efficiently. Seeking to transition into new field, leveraging these transferable skills for impactful contributions.
Overview
2
2
years of professional experience
Work History
Veterinary Receptionist
Kirk’s Veterinary Clinic
10.2024 - Current
- Facilitated smooth daily operations by answering incoming calls, directing inquiries, and taking messages for veterinarians as needed.
- Assisted veterinarians in providing timely care to patients through effective communication and coordination of services.
- Enhanced client satisfaction by efficiently scheduling appointments and managing patient records.
- Increased accuracy of medical records by diligently updating patient information during each visit.
Hostess
Logan's Roadhouse
06.2023 - 10.2024
- Answered customer questions about hours, seating, and menu information.
- Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
- Demonstrated strong multitasking skills, balancing responsibilities such as answering phone calls, greeting guests, and updating reservation logs simultaneously.
- Supported servers, food runners, and bussers with keeping dining area ready for every guest.
- Organized, stocked and cleaned establishment's front lobby during shifts to maintain welcoming appearance.
Education
Psychology
University of Tennessee Chattanooga
Chattanooga, TNHigh School Diploma -
Marion County High School
Jasper, TN05.2023
Skills
- Multitasking proficiency
- Effective time management
- Customer service
- Team collaboration
- Detail-oriented
- Flexible and adaptable
Timeline
Veterinary Receptionist
Kirk’s Veterinary Clinic
10.2024 - Current
Hostess
Logan's Roadhouse
06.2023 - 10.2024
Psychology
University of Tennessee Chattanooga
High School Diploma -
Marion County High School