Summary
Overview
Work History
Education
Skills
Timeline
Generic

Regiannia Thompson

Tuscaloosa,AL

Summary

Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Overview

10
10
years of professional experience

Work History

Payroll Specialist

Activus Connect
10.2023 - Current
  • Reduced payroll errors by conducting thorough audits and resolving discrepancies in a timely manner.
  • Collaborated with human resources, accounting and other departments to confirm payroll accuracy.
  • Assisted employees with inquiries regarding their paychecks, deductions, and other related issues, providing clear and concise communication.
  • Reviewed time records for employees to verify accuracy of information.

Medical Debt Collector

Holloway Credit Solutions
08.2021 - 05.2024
  • Maximized collections success rate by actively monitoring high-risk accounts and promptly escalating them when necessary.
  • Streamlined the collection process for faster results by maintaining accurate records of all patient accounts and payment plans.
  • Maintained a detailed knowledge of federal and state regulations governing medical debt collections, ensuring full compliance with all applicable laws and ethical standards.
  • Corrected, completed and processed claims for multiple payer codes.

FEMA Contractor

VXI Global Solutions LLC
03.2021 - 07.2022
  • Maintained records of all costs associated with each project, including labor expenses, material costs, equipment rentals.
  • Delivered high-quality work on time and within budget, earning positive feedback from clients.
  • Managed multiple projects simultaneously while maintaining strict adherence to deadlines and budgets.
  • Delivered outstanding service to customers to maintain and extend relationships for future business opportunities.

Assistant Manager

Family Dollar/ Dollar Tree
02.2018 - 07.2022
  • Assisted in the development of operational strategies to ensure efficient and productive operations.
  • Improved customer satisfaction by addressing and resolving complaints promptly.
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Developed strong working relationships with staff, fostering a positive work environment.

Pharmacy Technician

CVS Pharmacy
10.2014 - 02.2022
  • Prepared medications for dispensing by counting, pouring, labeling, and verifying doses
  • Performed data entry for patient profiles, billing information and prescription orders into the pharmacy software system.
  • Answered incoming phone calls and addressed questions from customers and healthcare providers.
  • Restocked pharmacy shelves with current merchandise to drive consistent peripheral sales.

Education

High School Diploma -

Greensboro High School
05.2011

Skills

  • Payment Discrepancy Research
  • Payroll Administration Experience
  • Verbal And Written Communication
  • Team Bonding
  • Operational Reporting
  • Fundraising
  • Accounts Payable
  • Accounts Receivable
  • Transaction review
  • Billing
  • Employee Relations
  • Skilled in Microsoft Office, Excel, AWS, Workday, Skip Tracing
  • Interpersonal and written communication

Timeline

Payroll Specialist

Activus Connect
10.2023 - Current

Medical Debt Collector

Holloway Credit Solutions
08.2021 - 05.2024

FEMA Contractor

VXI Global Solutions LLC
03.2021 - 07.2022

Assistant Manager

Family Dollar/ Dollar Tree
02.2018 - 07.2022

Pharmacy Technician

CVS Pharmacy
10.2014 - 02.2022

High School Diploma -

Greensboro High School

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Regiannia Thompson