Regina Alexandra Arce
Gilbert,USA
Summary
Dynamic Head Server with exceptional customer service skills, skilled in upselling and managing inventory. Proven ability to supervise teams and enhance dining experiences while ensuring operational excellence.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Head Server
Rose D Amour Cafe
Chula Vista, CA
09.2023 - 07.2025
- Top notch customer service with elegance and grace.
- Supervise server assistants and administer positions.
- Seeing the development of a restaurant from day 01.
Assistant Manager/Server
TJ OYSTER BAR
Bonita, CA
02.2023 - 06.2025
- Meticulous menu knowledge with pairing suggestions.
- Supervise servers and kitchen crew including schedules and labor rates.
- Exemplary customer service with guest issue deescalation.
- Manage inventory/orders including US Foods, Restaurant Depot and Beverage suppliers.
Education
Degree - architectural and urban design
ESCUELA LIBRE DE ARQUITECTURA
TIJUANA, BC, MX12.2023
Skills
- Teamwork
- Communication
- Problem solving
- Upselling techniques
- Toast POS system
- Menu selection
- Inventory management
- Drink preparation
- Staff supervision
- High volume dining
Certification
- Food Handler Card - ServSafe
- California Department of Alcoholic Beverage Controls Licensee Education on Alcohol and Drugs (LEAD) Certified.
Languages
- Fluent in Spanish
- Intermediate English
Personal Information
Available: Every Day
Timeline
Head Server
Rose D Amour Cafe
09.2023 - 07.2025
Assistant Manager/Server
TJ OYSTER BAR
02.2023 - 06.2025
Degree - architectural and urban design
ESCUELA LIBRE DE ARQUITECTURA