Regina Anne Cisneroz
San Fernando,CA
Summary
Healthcare administration professional delivering accurate patient registration, insurance verification, scheduling, and charge processing in fast-paced clinical settings. Cross-trained across emergency, ICU, progressive care, labor and delivery, and front office operations. Known for detail-oriented data handling, clear communication, and dependable patient service.
Overview
13
13
years of professional experience
Work History
Health Unit Coordinator
Providence Medical Center
01.2019 - Current
- Registered patients, verified demographic information and insurance coverages to ensure accurate records
- Collected copayments at time of service to facilitate smooth financial transactions
- Answering phones and scheduling of appointments for incoming patients
- Processing of charges for the department
- Trained across Emergency/Trauma, ICU, Progressive care, and Labor & Delivery to enhance versatility in patient care
Medical Receptionist
Facey Medical Group
01.2016 - 01.2019
- Answered phones and scheduled patient appointments to facilitate timely access to care.
- Registered patients, verified demographics and insurance coverages to ensure accurate patient information.
- Acquired diverse skills across OBGYN, Pediatrics, Adult Medicine, Behavioral Medicine, Lab/Radiology, and Patient Services to improve interdepartmental collaboration.
Front & Back Office Assistant
Prima Chiropractic
01.2014 - 01.2016
- Verified insurance information and maintained updated demographics for patients
- Scheduled patient appointments and coordinated with attorneys on insurance claims
- Maintained clean and organized environment while delivering consistent customer service
- Conducted ultrasound, heat and electrotherapy for patients
Education
Certified Nursing Assistant -
Granada Hills School of Nursing
Granada Hills01-2021
General Education -
Jereann Bowman High School
Santa Clarita01-2010
Skills
- Patient registration
- Billing and coding
- Health records management
- EHR management
- Patient appointment coordination
- Patient care coordination
- Patient-focused approach
- Interdepartmental collaboration
- Cross-functional communication
- Adaptive problem-solving
- Patient-focused approach
- Patient care coordination
Skills & abilities
Bilingual ( English & Spanish)
Timeline
Health Unit Coordinator
Providence Medical Center
01.2019 - Current
Medical Receptionist
Facey Medical Group
01.2016 - 01.2019
Front & Back Office Assistant
Prima Chiropractic
01.2014 - 01.2016
Certified Nursing Assistant -
Granada Hills School of Nursing
General Education -
Jereann Bowman High School