Hi, I’m
Regina Arnold
Pittsburgh,PA
Summary
Dynamic and results-oriented professional with a proven track record at RiteAid Pharmacy, excelling in customer service and relationship building. Mastered retail operations, including point of sale systems and display setup, significantly enhancing customer satisfaction. Skilled in both team leadership and efficient cleaning techniques, consistently achieving and surpassing sales targets.
Overview
17
years of professional experience
Work History
RiteAid PharmacyPittsburgh, Pennsylvania
Sales Associate
10.2021 - Current
Job overview
- Helped customers find specific products, answered questions, and offered product advice.
- Provided accurate information about products, prices and services.
- Built and maintained relationships with peers and upper management to drive team success.
- Processed credit card transactions quickly and securely.
- Maintained knowledge of sales and promotions, return policies and security practices.
- Handled returns and exchanges according to company policies.
- Handled customer complaints in a professional manner.
- Stocked shelves and supplies and organized displays to focus customer attention on specific items.
- Maintained up-to-date knowledge of store merchandise and policies.
- Trained new team members in cash register operation, stock procedures, and customer services.
- Processed transactions using a point-of-sale system.
AMC TheatersHomestead, Pennsylvania
Film Associate
10.2017 - 10.2021
Job overview
- Assisted in training new fill associates regarding store policies and procedures.
- Performed daily cleaning duties such as sweeping, mopping, and dusting.
- Greeted customers and assisted with ticket purchases, ensuring a smooth and welcoming experience.
- Collected tickets and guided customers to their designated theaters, enhancing overall customer satisfaction.
- Answered phone inquiries, prepared and printed movie schedules, and maintained a clean and safe environment.
KDA Janitorial ServicesPittsburgh, PA
Janitor
10.2007 - 06.2008
Job overview
- Sweep, mop and vacuum floors of all areas.
- Wet and spot mopped to clean floors and other surfaces in public corridors.
- Addressed minor maintenance issues, reporting more serious conditions to supervisors for attention from maintenance technicians.
- Sorted and disposed of trash and recycling materials to keep common areas clean and organized.
- Kept business entrances clean, tidy and professional in appearance.
- Completed routine maintenance checks, notifying management of needed repairs.
- Responded to emergency cleaning requests to meet client expectations.
- Followed safety processes for all manual and electric cleaning equipment.
- Notified managers of repair needs or additions to building operating systems.
- Clean and sanitize restrooms, sinks, countertops and other surfaces.
- Organized custodial closets to easily find equipment and supplies.
- Handled, mixed and stored chemical cleaners in compliance with safety requirements and standard operating procedures.
- Completed in-depth restroom cleanings to sanitize partitions, decorations, sinks, counters and mirrors.
Education
Brashear High SchoolPittsburgh, PA
06-1999
Skills
- Relationship building
- Store opening and closing
- Product sales
- Stocking and receiving
- Display setup
- Customer needs assessment
- Cleaning techniques
- Retail store operations
- Point of sale operation
- Payment processing
- Hospitality and accommodation
Timeline
Sales Associate
RiteAid Pharmacy
10.2021 - Current
Film Associate
AMC Theaters
10.2017 - 10.2021
Janitor
KDA Janitorial Services
10.2007 - 06.2008
Brashear High School
Similar Profiles
Lynn DonahueLynn Donahue
Assisitant Manager at Riteaid PharmacyAssisitant Manager at Riteaid Pharmacy
Daljashanjeet ShergillDaljashanjeet Shergill
Pharmacist at Riteaid PharmacyPharmacist at Riteaid Pharmacy
ANNA PEREZANNA PEREZ
Pharmacy Technician at Riteaid PharmacyPharmacy Technician at Riteaid Pharmacy