Regina Beaston
Federal Way,WA
Summary
Experienced with guest interactions and issue resolution. Utilizes effective communication to enhance guest satisfaction and loyalty. Track record of maintaining welcoming and efficient service environment.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Guest Service Representative (GSR)
Logic Staffing
Federal Way, WA
08.2023 - Current
- Take calls to help guests
Customer Service Representative
Johnson Home & Property
06.2021 - 02.2023
- Company Overview: Remote
- Took calls to set up appointments
- Directed calls to management if needed
- Scheduled appointments
- Remote
Shipping and Receiving Clerk
COMC
Auburn, WA
09.2018 - 06.2021
- Retrieved cards from the warehouse
- Programmed cards into the computer
- Packaged the cards
- Sent the packages out
Waitress
Chili's
Charlottesville, VA
10.2016 - 09.2018
- Served guests
- Cleaned restaurant
Cashier/Customer Service
Arco AM-PM
Covington, WA
10.2015 - 10.2016
- Helped customers check out
- Cooked/Baked
- Cleaned inside and outside of the store
Ramp Agent
Piedmont Airlines
Charlottesville, VA
05.2013 - 10.2015
- Handled luggage
- Inspected the machines that serviced the planes
- Cleaned the planes
- Inspected the planes before and after takeoff
Maid/Housekeeping Cleaner
Merry Maids
Charlottesville, VA
06.2011 - 05.2013
- Cleaned houses, businesses, and fraternities
Education
GED -
William Monroe High School
Stanardsville, VA06.2011
Skills
- Guest accommodations
- Detail-oriented
- Computer skills
- Customer service
Certification
Certified Phlebotomy Technician
Personal Information
Work Permit: Authorized to work in the US for any employer
Timeline
Guest Service Representative (GSR)
Logic Staffing
08.2023 - Current
Customer Service Representative
Johnson Home & Property
06.2021 - 02.2023
Shipping and Receiving Clerk
COMC
09.2018 - 06.2021
Waitress
Chili's
10.2016 - 09.2018
Cashier/Customer Service
Arco AM-PM
10.2015 - 10.2016
Ramp Agent
Piedmont Airlines
05.2013 - 10.2015
Maid/Housekeeping Cleaner
Merry Maids
06.2011 - 05.2013
GED -
William Monroe High School