Dedicated Customer Service Specialist providing skills to prioritize and multi-task in fast-paced working environment. Successfully works as part of team to reach personal and business goals. Known for successfully handling escalated customer support issues.
· Answered customer inquiries and provided accurate information regarding services.
· Provided excellent customer service to resolve customer complaints in a timely manner.
· Performed administrative tasks such as filing paperwork, updating databases and generating reports.
· Answered incoming calls and emails, providing frontline customer support.
· Open new customer accounts.
· Closed out shift and completed paperwork.
· Completed daily deposits and took to bank.
· Completed credit applications for loans and pulled credit reports.
· Closed loans with customers when needed.
· Prepared packages for shipment by generating packing slips and setting up courier deliveries.
· Maintained office safety by screening visitors, updating logs and issuing temporary passes.
· Maintained organized filing system of paper and electronic documents.
· Screen and answer calls, emails, and correspondence with professionalism and in a timely manner.
· Handle petty cash.
· Maintained organized filing system of paper and electronic documents.
· Completed supply orders and maintained appropriate levels of office supplies.
· Prepared packages for shipment by generating packing slips and setting up courier deliveries.
· Maintained office safety by screening visitors, updating logs and issuing temporary passes.
· Assisted with answering phones, filing paperwork, entering data to enroll students into school.
· Supported team members by restocking supplies and maintaining office equipment.
· Enforced classroom routines to keep students on schedule and operating at consistent level.
· Implemented lesson plans assigned by classroom teacher to educate students about key concepts.
· Oversaw pop quizzes, material exams and standardized tests to facilitate instruction.
· Assigned homework to students based on curricula and modified based on daily progress.
· Maintained student attendance and assignment records to prevent lapses during teacher absences.
· Delegated daily tasks to team members to optimize group productivity.
· Collaborated with store manager to develop strategies for achieving sales and profit goals.
· Enforced company policies and procedures to strengthen operational standards across departments.
· Maintained inventory accuracy by counting stock-on-hand and reconciling discrepancies.
· Secured revenue, accurately monitoring transactions and deposits to eliminate discrepancies.
· Nightly and monthly reports.
· Collaborated with staff to maximize customer satisfaction, streamline procedures and improve bottom line profitability.
· Recruited, hired and trained crew members on application of projects, customer relations and customer service.
· Replenished inventory to maintain par levels.
· Secured revenue, accurately monitoring cash intake and maintaining store policy updates to eliminate discrepancies.
· Operate day-to-day functions and follow all procedures.
· Replenished food items from inventory and rotated ingredients.
· Prepared dishes in fast-paced environment working with teammates to maintain high customer satisfaction rate.
· Collect payment and handle petty cash.
· Provide excellent service and recommendations to guests.
· Welcome all patrons in a warm, friendly manner.
· Delivered food orders to customers in a timely manner with a friendly attitude.