Regina Calco

• Serve as a primary point of contact for Compass agents, employees, vendors, and partners, providing day-to-day support and ensuring smooth communication and operations.

• Plan, coordinate, and execute company events and employee engagement initiatives from initial concept through completion, including logistics, vendors, scheduling, communications, setup, and day-of coordination.

• Lead planning and coordination of the annual Compass Agent & Employee Holiday Party, managing venue coordination, catering, vendors, sponsorships, event logistics, communications, and on-site execution.

• Develop event concepts, coordinate budgets and vendor relationships, and identify sponsorship opportunities to maximize event impact while staying within budget.

• Serve as a reliable day-of point person, troubleshooting last-minute issues and coordinating with vendors, leadership, agents, and employees to ensure events run smoothly.

• Create event communications, presentations, invitations, and promotional materials to keep agents and employees informed and engaged.

• Manage multiple projects and competing priorities in a fast-paced real estate environment while maintaining a welcoming, professional experience for agents, employees, and clients.

• Performed check-ins and check-outs efficiently using the hotel’s property management system.
• Handled guest inquiries, requests, and complaints with care and urgency
• Addressed guest inquiries, requests, and complaints promptly to ensure satisfaction
• Coordinated room assignments, reservations, and special requests to optimize guest experience
• Adapted quickly to the demands of a busy hotel setting

• Greeted and serve guests at weddings, galas, corporate events, and private parties
• Greeted and served guests at weddings, galas, corporate events, and private parties, enhancing overall guest experience
• Executed plated service, buffet-style setups, and beverage service with professionalism, ensuring timely and efficient service delivery
• Handled last-minute client and guest requests with a calm, can-do attitude
• Collaborated with kitchen staff, event managers, and other team members deliver seamless service
• Followed detailed event timelines and floor plans provided by the event coordinator
• Collaborated with kitchen staff, event managers, and other team members, delivering seamless service
• Set up and break down event spaces, including tables, linens, chairs, décor, and service stations
• Maintained a polished, well-groomed appearance in line with event standards