Regina Canty
Baltimore,MD
Summary
Caring and skilled Outreach Worker passionate about positively impacting programs and helping participants by providing expert support. Familiar with Intake and Community Services and always looking for ways to improve operations and personalize assistance. Well-organized and resourceful with detail-oriented and conscientious approach. Dedicated professional with history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand. Hardworking and passionate job seeker with strong organizational skills. Ready to help team achieve company goals. Support day-to-day program operations with expertise in records management and resource coordination. Skillfully meet diverse needs and address issues to maintain efficiency and program outreach. Demonstrated success in building long-lasting relationships.
Overview
5
5
years of professional experience
2
2
years of post-secondary education
10
10
Certifications
1
1
Language
Work History
rehabilitation Program Counselor
KMA Health Services
Baltimore, MD
04.2022 - Current
- Daily or hourly respite
- Assistance with activities of daily living: eating, bathing, dressing, toileting, transferring (walking) and continence, etc.?
- Coordination and provision of transportation and access to community activities Monitoring the persons health and physical condition, as well as assistance with other medical need
- Communicated closely with other counselors to devise programs and activities based on developmental and academic levels.
- Developed and expanded referral system of service providers to assist clients in attaining services.
Homeless Outreach Worker
People Encouraging People
Baltimore, MD
04.2021 - 11.2022
- Reached out to nonprofits and other organizations to find funding for at-risk groups.
- Advocated for client needs and funding for at-risk groups.
- Planned outreach events for Baltimore to reach out to at-risk families.
- Worked with homeless people to educate on methods of relocation or assistance opportunities.
- Conduct visits to various agencies, shelters and hospitals to recruit clients for the Homeless Services program.
- Screen clients upon admission to the Homeless Services program; obtain complete psychiatric and medical health history.
- Coordinate client care and collaborate with other social and community agencies, advocating for clients; refer clients to other treatment facilities/community resources as required.
- Assess acute health problems of clients to determine the most appropriate health care provider and make referrals.
- Act as a liaison between the Agency and various community programs.
- Serve as a resource for other staff members in the development of the case management role with their clients
- Provide advocacy and appropriate resources for clients.
- Daily Reports and Maintaining records
- Assisted families with financial and housing resources.
- Determined needed and relevant interventions based on each client's cognitive abilities and current needs.
Meal Attendant
University Of Md Medical Center
Baltimore, MD
06.2021 - 02.2022
- Kept facilities clean, neat and organized to give areas professional and fresh appeal.
- Determined customer needs by asking relevant questions and listening actively to responses.
- Take patients breakfast,lunch & dinner order
- Provided customer service by bringing Trays to the room and collecting when finished.
- Responded to all customer inquiries thoroughly and professionally.
- infection prevention
Security Officer
Professional Security Consultants
Baltimore, MD
01.2019 - 12.2020
- Perform Rounds Every 30 min to Check on Locked Doors, fire extinguishers, & Control traffic
- Obtain help by Sounding alarms
- Provide excellent Customer Service
- Secure premises and personnel by patrolling property; monitoring surveillance equipment; inspecting buildings, equipment and access points; permitting entry.
- Oversaw daily monitoring and patrolled buildings, grounds and work sites.
- Gathered information, identified and implemented resolution, planned follow-up and logged and filed incident report to successfully manage complaints.
- Patrolled and monitored premises in company vehicle, on bicycle and by foot.
- Conducted regular patrols of key areas to spot and control security concerns.
- Monitored central alarm systems for fire, intrusion and duress alarms.
- Reported suspicious activities and persons to law enforcement.
- Wrote detailed reports on property damage, theft, presence of unauthorized persons and unusual incidences.
- Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
Education
Dental Assisting
All-State Career School
Baltimore, MD 08.2022 - Current
High School Diploma -
Excel Academy @Francis M Wood Highschool
Baltimore, MD 09.2017 - 06.2019
Skills
Written Communication
Good Telephone Etiquette
Dependable and Responsible
Teamwork and Collaboration
Problem-Solving
Flexible and Adaptable
Community advocate
Substance abuse expert
Rehousing
Youth outreach
Mental health support
Day treatment professional
Skilled in intake interviewing
Adept at treatment and discharge planning
Intervention planning
Certification
Fireline Certificate
Timeline
DLA-20
10-2022
Dental Assisting
All-State Career School
08.2022 - Current
Fireline Certificate
08-2022
Violence safety planning
07-2022
VCE BIOUS
07-2022
Pathways to safe housing for survivors of violence
06-2022
Trauma inform care
06-2022
CPR/FIRST AID/AED
05-2022
House of Ruth/Domestic Violence
05-2022
(Vce) Victim Coordinated entry
05-2022
HMIS
04-2022
rehabilitation Program Counselor
KMA Health Services
04.2022 - Current
Meal Attendant
University Of Md Medical Center
06.2021 - 02.2022
Homeless Outreach Worker
People Encouraging People
04.2021 - 11.2022
Security Officer
Professional Security Consultants
01.2019 - 12.2020
High School Diploma -
Excel Academy @Francis M Wood Highschool
09.2017 - 06.2019