Regina Cowley

• Secretary of Board, responsible for coordinating meetings, setting agendas, preparing meeting minutes, and organization of register.
• Interim Executive Assistant to CEO, ensures maintenance of records, preserves organization of documents and oversees coordination of administrative and office functions.
• Develop and implement strategies to enhance partner relations.
• Draft and finalize contracts, agreements, and other legal documents for clients and potential partners.
• Remain informed on state's licensing regulations requirements and guidance for industrial hemp cultivation nationwide.
• Gather insight and knowledge from results of state pilot programs.
• Conduct viable research on affordable housing and domestic/international affordable housing development projects.
• Stay informed on industrial hemp building technology, applications, systems, products and industry market trends for use of hemp in construction and other key industries.
• Network with other professionals and organizations to expand opportunities.
• Obtain property zoning reports for agricultural and commercial real estate as requested for submission to investors and lenders.
• Obtain signatures and track execution status of documents.

• Integrative support to 3 C-Level executives; modify and update pitch decks, draft contracts, including but not limited to, term and deal summary sheets, client engagement and termination letters, referral agreements, NDA's and LOI's.
• Provided detailed project status updates to clients and executive management.
• Sourced and managed vendors needed to accomplish day to day operations and project goals.
• Preserve Salesforce data to ensure retention of client files and accurate client data, continuous audit of contracts to track termination, renewal, and preparation of requisite document updates.
• Manage QuickBooks to ensure accuracy of data, and provide comprehensive management of accounts payable, accounts receivable and business expense processing.
• Point of contact for company's staffing division includes, answering staffing partner inquiries, drafting staffing contracts, invoicing and billing.
• Reduce accounting discrepancies through review of balance sheets, relevant spreadsheets, and monitoring transactions.
• Generate reports as requested by executives and clients.
• Increase market reach, with focus on driving revenue and sales from vested partnerships.
• Qualify prospective clients to evaluate sales opportunities and identify new revenue streams to increase company portfolio.
• Cultivate stable relationships with clients and investors to secure continuous revenue stream.
• Correspond with forward thinking approach and answer client inquiries with attentiveness focused on client satisfaction.
• Achieved project deadlines by monitoring project performance and make improved adjustments without sacrificing integrity.
• Manage social media and online communications from LinkedIn, email and website sources.
• Oversee executive calendars, coordinate and schedule meetings with all pertinent parties, host conference and remote video calls, and lead planning of business events.
• Procure legal signatories and track document execution.

• Effectively supported CEO and COO in transition of e-Discovery projects post Acquisition of Strategic Legal Solutions by KLDiscovery.
• Lead successful relocation and HR transitioning of e-Discovery review attorneys.
• Provided oversight and supported all phases of e-Discovery processes.
• Onboarded new attorneys with training and assisted with new hire documentation.
• Monitored reviewer performance to identify areas of improvement and made effective adjustments.
• Motivated productivity and engagement of review attorneys.
• Maintained professional, organized, and comfortable work environment for attorneys.
• Actively listened to team member concerns and resolved conflicts through compassionate compromise.
• Updated project management marketing materials for client presentations.

Billing Coordinator

• Utilized proprietary software program to generate client invoices.
• Audited and corrected billing and postings for accuracy.
• Utilized data entry skills to accurately document and input billing information and statements.
• Generated monthly billing and posting reports for management review.
• Cross referenced client billing software data with in-house data to identify billing discrepancies.
• Collaborated with management to resolve accounting discrepancies.
• Handled account payments and provided information regarding outstanding balances.

Hands-on litigation support /electronic discovery professional provided managerial and consultative support of litigation technology solutions and application of project management strategies to manage cases efficiently.

• Facilitated reliable communication and collaboration among clients, internal case teams, vendors/service providers, and litigation support staff on and off-site
• Worked cooperatively with recruiting team to identify qualified candidates for large scale projects of 50 to 100 plus attorneys,
• Made informed recommendations on staffing and coordinated personnel to ensure successful team collaboration in support of project deadline and budgetary goal expectations.
• Fostered welcoming atmosphere for new hires and led onboarding process by administering new hire documentation and training protocols.
• Compassionately mitigated interpersonal grievances and conflict amongst team members, and successfully built trust within workspace by encouraging open communication.
• Provided dependable project oversight and support including, production of training materials, training case teams, providing advice on technical aspects of executing electronic discovery reviews, quality control of work-product, and identification of issues within litigation support applications.
• Prepared and administered gage tests to assess accuracy and understanding of substantive guidance.
• Participated in litigation preparation using document review software in identifying, redacting and withholding privileged documents per substantive guidance and litigation parameters.
• Ran daily metric searches on reviewer productivity to identified accuracy of appropriate coding.
• Ensured timely delivery of end of day metrics reports.
• Performed best practices QC sampling based on parameters set by clients.
• Communicated daily with Lead Attorneys regarding review parameters.
• Updated and maintained escalation and decision logs relative to client advisement and distributed to review teams for consideration of advisement.
• Managed all communications between document reviewers, Strategic Legal Solutions, and Lead Attorneys.
• Effectively guided project teams on litigation support planning and strategy in areas including identification, preservation, collection, processing, and review of electronically stored information.
• Supported legal systems, applications and processes which provided service and information to attorneys through Electronic Discovery implementation (including database, spreadsheet, transcript, and document image programs).
• Coordinated with IT to ensure cyber-security, privacy and integrity of client data.
• Stayed up-to-date on most current litigation support and e-discovery services and products.

Logistics Coordinator

Responsible for facility logistics for the Headquarters in New York, NY, and permanent near-shoring locations in Novi, Michigan, Washington, D.C. as well as temporary satellite locations nationwide

• Hired and supervised administrative assistants and support staff for all locations.
• Impartially observed employee job performance to assess strengths and weaknesses and offered guidance for improvement and incentives for continued success.
• Spearheaded update and installation of office security system.
• Responsible for day to day facility operations of Headquarters in New York including, collaboration with building management and engineers to effectively resolve maintenance and housekeeping issues, security controls, and administration and distribution of access keycards and IDs.
• Identified and developed long standing relationships with vendors and negotiated best rates in accordance with company purchasing policies and budgetary restrictions.
• Tracked office inventory activities by ordering and requisitions, received shipments and replenished pantry and office supplies.
• Initiated and supervised redesign and renovation of Headquarters in New York.
• Coordinated and organized set-up and breakdown of project spaces within Headquarter offices and temporary satellite offices.
• Assisted IT in strategy and tactical planning for infrastructure of all locations.
• Planned company and client events for all locations.

• Responsible for delegating clerical and special project assignments.
• Served as point person on special projects and ensured proper communication amongst members of accounting team.
• Generate closing statements for over 20,000 clients and cross reference accuracy of settlement balances for submission to Office of Court Administration for filing; submit notifications and provide copies of court submissions to clients.
• Maintained and processed data entry of court filing dates and file numbers for over 20,000 clients.
• Revised procedural protocol for processing closing statements and settlement reports.
• Prepared client settlement charts reflective of settlement payments, attorney fees, and disbursement amounts.
• Directed timely and accurate mail processing of monthly settlement statements.
• Handled monthly journal entries, deposit preparation, accounts payable, expense reports, reconciled general ledger and escrow accounts.
• Monitored and tracked escrow accounts to determine outstanding payment issues; reported determination and approved release of funds to clients.
• Assisted in creating daily and weekly accounting activity reports to track and enhance productivity.
• Assisted IT consultant in development of document management system facilitating use of auto-imaging system.
• Gatekeeper for assistant controller's office; duties included, answering high volume client inquiries, referral attorney inquiries, email correspondence, sort and review mail, compile daily reports, report proprietary system errors.
• Ensured updated maintenance of client files.

• Filed retainer agreements for new cases and estate cases.
• Prepared settlement releases; track return of releases with verification of signature and notarization.
• Conducted research to locate plaintiff co-workers and jobsite verification of asbestos exposure.
• Managed exhibits, evidence and data related to asbestos cases.
• Collected data from clients, client's co-workers and archival records to prepare for litigation.
• Answered client settlement inquiries and efficiently resolved grievances.
• Expeditiously fulfilled client requests for copies of documents.