REGINA DAVIS
Lab Express
Rancho Cucamonga,California
18
years of professional experience
Administrative assistant with a history of growth to increasingly responsible positions while providing diverse support at a state university. Skills range from utilizing MS Office Suite and processing accounts receivable, to maintaining financial records and serving as department liaison. Attributes highlight solid problem solving skills, the detail orientation to manage tedious tasks, and the courteous communication skills to build relationships and interact comfortably with staff and clients.
Work History
DRIVER/LAB COURIER
3 Years- Drove vehicle to collect, deliver, and properly store specimens and other materials with assigned route
- Stocked supplies as needed
- Communicated appropriately with clients, coworkers and general public
- Ensured all specimens were collected accurately and on time
- Packaged specimens for transport and shipment
- Maintained required records and documentation
- Disposed of biohazard containers when scheduled
- Communicated all unresolved problems immediately to appropriate Manager,
- Supervisor, or Group Leader for resolution.
ADMINISTRATIVE ASSISTANT
1 Year- Full administrative support for 47 institutions in Illinois Consortium for International Studies and Programs
- Obtained responsibility for special assignments that included assisting president with reconciling budget, forecasting fiscal expenses, functioning as accounts receivable coordinator, recommending new graphics for website, and implementing required changes in program literature
- Answered multi-line phone system, routing calls, delivering messages to staff and greeted office visitors
- Executed record filing system to improve document organization and management
- Managed incoming correspondence to enhance employee performance and reduce time spent on processing and responding
- Created expense reports to facilitate reimbursement of business expenses incurred
- Arranged conference rooms, technology and materials to facilitate meetings
- Recorded meeting minutes to provide historical account of actions, measure progress against strategic plan and drive accountability
- Maintained spreadsheets and databases to track, analyze and report on performance and sales
HUMAN RESOURCES ASSISTANT III, HUMAN RESOURCES ASSISTANT II, HUMAN RESOURCES ASSISTANT ITRAINEE
8 Years- Administered recruitment process for positions within 200+ civil service classifications for institution of 7,000 students
- Delivered solid performance which led to attaining two promotions within 18 months to subsequently serve as primary liaison between candidates and numerous institutions throughout the state of Illinois
- Key functions ranged from conveying system requirements and operational process for applicants, to screening/interviewing candidates, maintaining activity records and preparing reports
- Collaborated with team to evaluate executive training programs and new examination materials
- Served as guardian of highly confidential information.
Education
Phlebotomy Certificate
Skills
Accurate Documentation
Attention to Detail
Flexible and Adaptable
Clerical Support
Interpersonal Communication
Timeline
DRIVER/LAB COURIER
Lab Express
01.2010 - 01.2013Read More
ADMINISTRATIVE ASSISTANT
Western Illinois University
01.2005 - 01.2006Read More
HUMAN RESOURCES ASSISTANT III, HUMAN RESOURCES ASSISTANT II, HUMAN RESOURCES ASSISTANT ITRAINEE
Western Illinois University
01.1995 - 01.2003Read More
Midstate College
Phlebotomy Certificate
Read More