Kevin Davis
Aramark
Chicago,United States
1
Certification
25
years of professional experience
Team Leader experienced in directing activities of workgroups. Develops strategies, provides training, sets goals and obtains team feedback. Excellent interpersonal and communication skills. Big picture focus with excellence in communicating goals and vision to succeed. Problem solver, networker and consensus builder.
Work History
Team Lead
18 Years- Trained new team members by relaying information on company procedures and safety requirements.
- Operated material moving equipment to move heavy loads and maintain production levels.
- Worked extra shifts during busy periods and covered for call-in employees to maintain service levels.
- Performed store opening, closing and shift-change actions and kept accurate shift-change logs.
- Restocked and organized merchandise in front lanes.
- Supervised over 12 employees to set up of banquet food stations and coordinated service to multiple dining areas
Housekeeping Attendant
2 Years 3 Months- Used chemicals by following safety protocols and procedures to avoid burns and injuries.
- Disposed of trash and recyclables each day to avoid waste buildup.
- Kept building entryway glass clean and polished for professional presentation.
- Hand-dusted and wiped down office furniture, fixtures and window sills to keep areas clean and comfortable.
- Sanitized all kitchen surfaces, wiped down cabinets and swept and mopped floors
- Restocked room supplies such as facial tissues for personal touch with every job
Front Desk Clerk
4 Years 10 Months- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Greeted visitors and customers upon arrival, offered assistance and answered questions to build rapport and retention.
- Answered multi-line phone system to respond to inquiries and transfer calls to correct departments and personnel.
- Collected room deposits, fees and payments.
- Entered customer data into room system and updated information whenever patrons changed rooms.
Sales Associate
1 Year 10 Months- Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.
- Answered customer questions regarding sizing, accessories and proper care for merchandise.
- Processed product returns and assisted customers with other selections.
- Prepared merchandise for sales floor by pricing or tagging.
- Increased sales by offering advice on purchases and promoting additional products.
- Maintained customer satisfaction with quick and professional handling of product returns.
Education
High School Diploma
Skills
Guest Satisfaction
Team Monitoring
Quality Control
Task Monitoring
Job Assignments
Operational Efficiency and Safety
Certification
IL Food handlers card
ServSafe
Timeline
Team Lead
Aramark
08.2008 - CurrentRead More
Housekeeping Attendant
Jackson Park Supportive Living
04.2006 - 07.2008Read More
Sales Associate
Family Dollar
01.2005 - 11.2006Read More
Front Desk Clerk
Doolittle West
02.2002 - 12.2006Read More
Wendell Phillips High School
High School Diploma
Read More