Regina Duncan
Farmington,KY
Summary
Dynamic laboratory leader with a proven track record at Jackson Purchase Medical Center, excelling in quality control management and training. Spearheaded accreditation efforts and implemented safety protocols, enhancing laboratory performance. An analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Adept in all laboratory areas, fostering a culture of continuous improvement through effective mentoring and collaboration across departments.
Overview
17
17
years of professional experience
1
1
Certification
Work History
Laboratory Administrative Interim Director
Jackson Purchase Medical Center
09.2024 - Current
- Played an instrumental role in achieving accreditation from recognized industry organizations by adhering to strict standards set forth by regulatory bodies.
- Implemented quality control measures to minimize errors in testing procedures and enhance overall laboratory performance.
- Collaborated with other departments to develop cross-functional initiatives that supported organizational goals.
- Championed safety protocols throughout the facility by implementing comprehensive guidelines and conducting regular inspections.
- Managed budgets and resources effectively, ensuring adequate funding for staffing, equipment, and supplies.
- Promoted a culture of continuous improvement by encouraging staff feedback on processes and procedures.
Lead Medical Laboratory Technologist
Jackson Purchase Medical Center
10.2017 - Current
- Facilitated smooth laboratory operations through proactive troubleshooting and maintenance of sophisticated equipment.
- Ensured compliance with regulatory standards, participating in regular audits and maintaining up-to-date documentation.
- Trained and supervised new laboratory staff to improve skills in laboratory procedures.
- Maintained confidentiality of all patient information to conform to HIPAA, internal, and other regulatory standards.
Laboratory Information Systems Coordinator
Jackson Purchase Medical Center
07.2008 - Current
- Developed clear documentation for IT policies, procedures, and training materials to facilitate knowledge sharing among team members.
- Optimized system performance through ongoing monitoring, troubleshooting, and maintenance of hardware, software, and network components.
- Organized regular training sessions for staff members on the proper usage of information systems, increasing overall proficiency and productivity.
- Contributed to long-term strategic planning efforts as a key member of the IT leadership team, aligning technology initiatives with organizational goals.
Education
Medical Technology
Murray State University
Murray, KY08-1992
Skills
- Proficient team leader
- Analytical problem-solving
- IT management
- Performance improvement
- Quality assurance
- Microbiology/Molecular expertise
- Hematology/Coagulation expertise
- Chemical analysis expertise
Certification
- MLS - Medical Laboratory Scientist (ASCP)
Timeline
Laboratory Administrative Interim Director
Jackson Purchase Medical Center
09.2024 - Current
Lead Medical Laboratory Technologist
Jackson Purchase Medical Center
10.2017 - Current
Laboratory Information Systems Coordinator
Jackson Purchase Medical Center
07.2008 - Current
Medical Technology
Murray State University
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