Regina Gilliam
Valparaiso,IN
Summary
Experienced healthcare professional prepared to contribute to patient care and support. Adept at maintaining high standards, ensuring patient comfort, and executing tasks efficiently. Strong focus on teamwork, adaptability, and achieving outcomes. Skilled in patient communication, basic medical procedures, and maintaining clean, safe environment. Reliable, flexible, and ready to meet changing needs.
Overview
5
5
years of professional experience
1
1
Certification
Work History
CNA
Valparaiso Care and Rehabilitation
06.2021 - Current
- Assisted residents with daily living activities, ensuring comfort and dignity.
- Monitored vital signs and reported changes in patient conditions to nursing staff.
- Maintained cleanliness and safety of resident areas, adhering to infection control protocols.
- Documented care provided in electronic health records accurately and timely.
- Trained new staff on proper caregiving techniques and facility policies to enhance service quality.
- Maintained confidentiality of patient information according to HIPAA guidelines while communicating effectively with team members about critical updates.
Intake Coordinator
FreeCovidCare
01.2021 - 04.2021
- Coordinated patient intake processes to ensure timely and efficient service delivery.
- Managed scheduling of appointments, optimizing workflow for healthcare providers.
- Streamlined communication between patients and medical staff, enhancing overall satisfaction.
- Monitored patient data accuracy within electronic health record systems, ensuring compliance with regulations.
- Completed intake assessment forms and filed clients' charts.
Education
Bachelor of Science - Nursing
Valparaiso University
Valparaiso, IN05-2027
High School Diploma -
Valparaiso High School
Valparaiso, IN06-2022
Skills
- Time management
- Compassion and empathy
- Patient care
- HIPAA compliance
- Compassionate communication
- Wound care
- Critical thinking
- Multitasking and organization
- Conflict resolution
- Physical stamina
- Light housekeeping
Certification
- CNA - Certified Nurse Assistant
Languages
Spanish
Elementary
Timeline
CNA
Valparaiso Care and Rehabilitation
06.2021 - Current
Intake Coordinator
FreeCovidCare
01.2021 - 04.2021
Bachelor of Science - Nursing
Valparaiso University
High School Diploma -
Valparaiso High School