Regina Gilmon
Temple,TX
Summary
Certified Medical Assistant with extensive experience in delivering compassionate patient care and managing electronic health records. Proven ability to support patient well-being through clinical documentation, medication administration, and patient scheduling. Committed to enhancing healthcare operations while promoting growth and development within the organization.
Overview
1
1
Certification
13
13
years of professional experience
Work History
Certified Medical Assistant
Baylor Scott & White Health
Temple, TX
01.2024 - Current
- Delivered health care by performing patient care activities, including maintaining clinical records, administering medications, giving injections, and taking vitals to support patient well-being.
- Assisted healthcare providers with patient examinations and procedures.
- Managed patient records using electronic health record systems.
- Coordinated patient scheduling and follow-up appointments efficiently.
Caregiver/Personal Assistant
Self Employed
Giddings, TX
02.2014 - Current
- Leveraged 35 years of patient care experience to deliver high-quality support.
- Provided compassionate support to patients in end-of-life care.
- Administered medications as prescribed and monitored side effects.
- Communicated regularly with families about patient needs and care plans.
- Performed light housekeeping duties, including changing bed linens, vacuuming carpets, and cleaning bathrooms.
- Managed household operations by coordinating with service providers and maintaining organized schedules.
- Coordinated comprehensive travel arrangements, ensuring seamless itineraries and accommodations for clients.
- Acted as the liaison between the executive and clients, maintaining strong professional relationships.
Medical Assistant
Mary's Clinic
Giddings, TX
05.2023 - 07.2023
- Assisted healthcare providers with patient exams and procedures.
- Scheduled appointments and coordinated patient follow-ups effectively.
- Managed patient records using electronic health record systems.
- Acquired practical skills in patient care and administrative tasks during externship in medical office
Agent Team Member
State Farm Mutual Automobile Insurance Company
Brenham, TX
10.2019 - 10.2020
- Developed leads, scheduled appointments, identified customer needs, and marketed appropriate products and services—establishing strong customer relationships and conducting follow-ups to enhance satisfaction.
- Assisted customers with policy inquiries and claims processing.
- Educated clients on coverage options and benefits of policies.
- Maintained accurate records of customer interactions and transactions to ensure efficient service delivery.
- Collaborated with various departments to streamline operations and improve overall customer experience.
- Organized daily paperwork and updated customer accounts accordingly.
- Communicated effectively with customers, ensuring their satisfaction was achieved.
Mailroom Clerk / IT Assistant
Germania Insurance
Brenham, TX
07.2017 - 04.2019
- Jul 17, 2017
- Sort, assemble and mail insurance documents. Operates mail machines including the postage meter, photocopying machine, and mail folding and inserting machine. Processes and weighs outgoing mail. Maintains records of receipt, mailing dates, and other required information. Replenishes postage on the postage meter.
- Sorted and categorized incoming and outgoing mail, improving processing efficiency.
- Operated postal equipment to prepare items for shipment efficiently.
- Monitored and replenished inventory of mailing supplies, ensuring continuous availability.
Shift Supervisor -Safety Assistant
Stanpac USA, LLC
Brenham, TX
10.2015 - 07.2016
- Shift Supervisor and Quality & Safe Assistant. assuming the following responsibilities:
- Supervised the production team to ensure workflow efficiency and safety compliance.
- Ensured all safety and sanitation regulations were met throughout the shift.
- Resolved production-related issues to maintain safety and quality standards for food products.
- Aided in implementing safety policies and procedures organization-wide to enhance compliance.
- Conducted regular safety audits to identify potential hazards.
- Executed data entry, collected samples, checked specifications, managed document control, and conducted safety inspections to ensure quality control.
- Supported upper management in daily operations to uphold service and quality standards.
Education
Certificate - Medical Assistant
College of Health Care Professions
Austin - Houston, TX07-2023
High school or equivalent -
Giddings High School
Giddings, TX05-1989
Skills
- Medication administration
- Vital signs monitoring
- Patient scheduling
- Electronic health records
- Clinical documentation
- Patient records
- Patient scheduling
- Medical terminology
- Vital signs (10 years)
- Interpersonal skills
- Interpersonal skills
Personal Information
- Work Permit: Authorized to work in the US for any employer
- Visa Status: Authorized to work in the US for any employer
Certification
- AED Certification, CPR Certification, Agent, August 2017 to January 2024, Licensed Life, Accident, Health and HMO, Property and Casualty Agent, Adjuster, May 2018 to 2020, All Lines, Certified Medical Assistant
Timeline
Certified Medical Assistant
Baylor Scott & White Health
01.2024 - Current
Medical Assistant
Mary's Clinic
05.2023 - 07.2023
Agent Team Member
State Farm Mutual Automobile Insurance Company
10.2019 - 10.2020
Mailroom Clerk / IT Assistant
Germania Insurance
07.2017 - 04.2019
Shift Supervisor -Safety Assistant
Stanpac USA, LLC
10.2015 - 07.2016
Caregiver/Personal Assistant
Self Employed
02.2014 - Current
Certificate - Medical Assistant
College of Health Care Professions
High school or equivalent -
Giddings High School