Regina Ibrahim
Washougal,WA
Summary
Motivated, driven marketing and HR professional with over twenty plus years experience, extensive sales, creative business development, and management experience. Proven track record of generating new business, increasing sales and revenue, and closing deals while exceeding customer service expectations. Experienced at managing business development programs to succeed through a mixture of strategic and tactical planning, and execution. Takes on new challenges and performs well under pressure. Energetic, passionate and able to develop immediate rapport, promote harmony and build cooperation. Successfully oversee budgeting, supply management and patient services. Develop and lead productive and efficient office staff. Contribute to high-volume medical practices by providing exceptional customer service.
Overview
24
24
years of professional experience
Work History
Director of Home Health Care Services
Consumer Direct Care Network
09.2020 - Current
- Providing one to one care for sever TBI survivor with behavioral disabilities, supporting all medical needs, medication management as well as providing safe environment for Client to reside within that is conducive to needs
- Coordinated essential logistics such as transportation arrangements for patients requiring off-site medical appointments or other essential services.
- Established and maintained effective communication with staff, physicians and community organizations to promote high quality patient care.
- Scheduling all rotations of care providers as well as cooking, cleaning and supporting her emotional needs.
- Managed financial aspects of business, including budgeting, forecasting, analysis, and cost control measures to optimize profitability.
- Implemented staff training initiatives, enhancing overall team performance and promoting professional development.
CEO
The Wax Skin Spa
01.2011 - 06.2023
- Creating and structuring all facets of skin care and waxing company
- Owner operator that handles all marketing & promotions, website content, sales structure, and responsible for creating a warm, welcoming work environment for both employees and clients.
- Achieved company growth by implementing strategic plans and streamlining operations.
- Developed key operational initiatives to drive and maintain substantial business growth.
Research Assistant
OHSU Research
08.2011 - 06.2012
- Responsible for data collection, management of sensitive information while handling up to 30 plus calls a day
- Supporting clinical and research goals of lead investigator of project out of John Hopkins University
- Accessing and maintaining information to support and analyze data to assist in research related to subject matter
- Keeping integrity of research according to IRB specifications: MS Office Suite and Access database proficient; excellent communication skills; work independently in team environment; excellent attention to detail and organization skills; Self starter; strong interpersonal and writing skills; able to think critically; demonstrate attention to detail.
- Participated actively in regular meetings with fellow researchers to discuss project updates, challenges faced, and lessons learned during ongoing activities.
- Performed statistical, qualitative, and quantitative analysis.
Outside Marketing Sales Director
Elephants Delicatessen
07.2000 - 02.2005
- Develop relationships between five profit centers
- Created plan to increase company's gross profit margin, prepare and present offers and presentations for potential clients
- Generate leads having produced $30,000 in new business during initial month of employment
- Initiated, researched, developed, launched company's current ecommerce website to allow customers to purchase Elephants food product online. Handling administrative controls of website for this growing 8.5 million dollar company.
Education
Bachelors/ Behavioral Health - TBI
2025
Associates Portland Community College - Clinical Research Coordinator
05.2010
Certificate in Events Management -
02.2002
Licensed Esthetician -
03.1988
Skills
- Clinical expertise
- Care Coordination
- Quality Improvement
- Staff Development
- Employee Supervision
- Schedule Management
- Drug Inventory Management
Timeline
Director of Home Health Care Services - Consumer Direct Care Network
09.2020 - Current
Research Assistant - OHSU Research
08.2011 - 06.2012
CEO - The Wax Skin Spa
01.2011 - 06.2023
Outside Marketing Sales Director - Elephants Delicatessen
07.2000 - 02.2005
George Fox University - Bachelors/ Behavioral Health , TBI
Portland Community College - Associates Portland Community College, Clinical Research Coordinator
University of Oregon - Certificate in Events Management,
Academy of Hair Design - Licensed Esthetician,
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