Regina Jones
Los Angeles,CA
Summary
Experienced professional with a background in customer service and office administration employment opportunities. Proven ability to handle high-volume call center environments and office tasks efficiently. Highly motivated and adaptable individual ready to take on new challenges. Seeking to leverage my skills and expertise to contribute effectively to a dynamic organization.
Overview
19
19
years of professional experience
Work History
Call Center Representative Reservation Agent
Global Paratransit Inc.
11.2017 - 08.2023
- Worked high volume inbound Reservation and Customer Service Representative
Customer Service Representative/Reservation Agent
Global Paratransit
11.2015 - 02.2017
- Worked high volume inbound Reservation and Customer Service Representative
Telemarketer
Prime Remodeling
09.2015 - 11.2015
- Worked as a Telemarketer in high volume outbound call center focused on home improvement projects.
Telemarketer
Ari Home Improvement
10.2014 - 05.2015
Worked as Telemarketer in a high volume outbound call center focusing on home improvement projects
Telemarketer
Gold Construction
05.2013 - 04.2014
- Worked as a Telemarketer in high volume outbound call focused on home improvement projects
Telephone Operator
Monterey Yellow Cab Company
11.2009 - 10.2012
- Worked as a Telephone Operator at Monterey Yellow Cab Co., managing multiple telephone lines and reservation requests.
Office Clerk
West Coast Limousine
01.2005 - 09.2009
- Worked as Office Clerk managed incoming calls scheduled reservations organized files put together special packages for special events while providing top-notch customer service
Education
General High School Diploma -
Central High School
ST. LOUIS, MOSkills
- Excellent customer service and communication skills
- Proficient in computer systems and data entry
- Strong problem-solving and multitasking abilities
- Exceptional organizational and record-keeping skills
Timeline
Call Center Representative Reservation Agent
Global Paratransit Inc.
11.2017 - 08.2023
Customer Service Representative/Reservation Agent
Global Paratransit
11.2015 - 02.2017
Telemarketer
Prime Remodeling
09.2015 - 11.2015
Telemarketer
Ari Home Improvement
10.2014 - 05.2015
Telemarketer
Gold Construction
05.2013 - 04.2014
Telephone Operator
Monterey Yellow Cab Company
11.2009 - 10.2012
Office Clerk
West Coast Limousine
01.2005 - 09.2009
General High School Diploma -
Central High School
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