Regina Kirkland
Augusta,GA
Summary
Experienced administrative and operations professional with nearly three decades of business experience across retail, automotive, real estate, and residential renovation. Strong background supporting business owners, coordinating schedules and communications, managing records and paperwork, handling accounts payable and receivable, supporting employees, coordinating vendors, and keeping complex daily operations organized. Known for being dependable, organized, adaptable, and effective at managing multiple priorities.
Overview
2026
2026
years of professional experience
Work History
Owner / General Manager
THE FAN ZONE
Evans, GA
08.2021 - 02.2026
- Managed hiring, employee onboarding, scheduling, attendance, personnel records, payroll-related processes, training, and employee concerns for approximately 20 employees.
- Managed daily administrative and business operations, including scheduling, correspondence, document management, deadlines, and confidential information.
- Served as the owner’s primary administrative support, coordinating appointments, meetings, communications, and day-to-day business priorities.
- Managed accounts payable and receivable, invoices, bills, payments, deposits, expenses, and financial records using QuickBooks; coordinated with the CPA/accountant on taxes and financial matters.
- Coordinated purchasing, inventory, order processing, shipping, and relationships with 20+ vendors; handled orders, returns, damaged shipments, and reorder timing.
- Maintained business procedures and documentation, including creating the employee handbook and workplace policies.
- Resolved day-to-day customer, vendor, shipping, and operational issues while coordinating multiple priorities and keeping business operations organized.
Independent Real Estate & Renovation Projects
Self-employeed
Augusta, GA
2017 - 2021
- Performed substantial hands-on renovation work, including painting, drywall/ceiling work, doors, walls, cabinets, appliances, sinks, tubs, showers, flooring, decks, and exterior/yard projects.
- Tracked renovation expenses, handled project paperwork and billing, and monitored materials, schedules, and project priorities.
- Coordinated directly with realtors, inspectors, suppliers, workers, and other parties involved in property projects.
- Assisted with property acquisitions, renovation planning, property evaluation, and preparation of homes for rental or resale.
- Assisted with property sales and rentals, including paperwork, realtor coordination, inspections, and tenant-related responsibilities.
Office Manager
Jeff Keller Century 21 Realty
Augusta, GA
07.2016 - 08.2017
- Supported approximately 20 real estate agents with administrative and transaction-related responsibilities.
- Coordinated closing paperwork and tracked files to ensure required documentation was complete and properly organized.
- Coordinated with agents regarding missing paperwork, deadlines, and transaction documentation.
- Used SkySlope to store, track, and organize transaction documents and maintain accurate closing records.
- Filed completed transactions in MLS and ensured files were complete and ready for review or audit.
Executive Assistant
Meeks Auto & Truck Repair
Augusta, GA
06.2011 - 07.2016
- Served as the owner’s right hand in managing daily office and operational responsibilities for a busy automotive and fleet service business.
- Coordinated scheduling and dispatch for technicians, drivers, fleet customers, and service calls, prioritizing work based on urgency and availability.
- Managed approximately 10–15 employees, including hiring, employee records, scheduling, payroll, and day-to-day employee concerns.
- Managed AP/AR, QuickBooks data entry, invoices, collections, deposits, expense tracking, payroll, and coordination with the company accountant.
- Coordinated communication with fleet accounts, business clients, parts suppliers, outside repair facilities, and technicians to keep vehicles and work moving efficiently.
- Coordinated maintenance records and DOT-related requirements with personnel to ensure compliance with company and fleet obligations.
Education
High School Diploma -
Hephzibah High School
Hephzibah, GA05-1997
Skills
- Executive & Administrative Support
- Employee onboarding
- Payroll management
- Accounts payable/receivable
- Invoice processing
- Vendor coordination
- Scheduling & Calendar Coordination
- Records & Document Management
- Process improvement
- Stakeholder communication
- Office suite proficiency
- Information confidentiality
Technology
- Microsoft Word • Microsoft Excel • Outlook • Google Docs • Google Sheets • Gmail • Google Calendar • Zoom • Adobe Acrobat/PDF • QuickBooks • Shopify • Clover/POS • Thrive Inventory. • SkySlope • DocuSign • Payroll Software
Timeline
Owner / General Manager
THE FAN ZONE
08.2021 - 02.2026
Office Manager
Jeff Keller Century 21 Realty
07.2016 - 08.2017
Executive Assistant
Meeks Auto & Truck Repair
06.2011 - 07.2016
Independent Real Estate & Renovation Projects
Self-employeed
2017 - 2021
High School Diploma -
Hephzibah High School