REGINA L. JOHNSON
Walmart
Plain Dealing,LA
1
Certificate
9
Years of experience
Results-driven professional skilled in communication, organization, and problem-solving. Capable of adapting quickly to new environments and challenges. Committed to enhancing team performance and contributing to organizational objectives.
Work History
Asset Protection Investigator
8 Months- Conducted thorough investigations to identify and mitigate theft and fraud within store operations.
- Viewed store CCTV, alarm and exception reporting systems to monitor activity and detect theft.
- Conducted regular reviews of CCTV footage to monitor employee behavior for adherence to company policies concerning cash handling, merchandise handling, and theft prevention protocols.
- Performed security walks around store to monitor employee and customer activities.
Security
1 Year 4 Months- Handle crisis situations at client sites, calming and de-escalating situations efficiently.
- Delivered exceptional customer service and communication to enhance client relations.
- Periodically patrolled parking lots for security purposes.
- Communicated with security staff using radio-telephones members using radio-telephones.
- Enforced safety, health, and security rules to maintain a secure environment.
Certified Nursing Asst.
10 Months- Supported nursing staff in delivering bedside patient care on Telemetry unit, enhancing patient comfort and recovery.
- Document and record patient vitals, I&O, weight and height.
- Ensure the safety and well-being of patients.
- Facilitated patient transportation for dialysis sessions, ensuring support with walking, personal hygiene, and meal service.
Caregiver
3 Years 4 Months- Provide nursing and nursing related services to residents/clients.
- Preserved client dignity and minimized discomfort during patient care duties, ensuring compassionate support.
- Facilitated transportation for residents to medical appointments to support their healthcare needs.
Medical Assistant
1 Year 9 Months- Back Office obtaining vitals, triage patients, blood draws, urinalysis, allergy testing, injections, prepping patients, assisting doctor with procedures, vision testing, auditory testing, H Pylori testing, annual physicals (sport physical), ANS and Sudo testing.
- Referral Coordinator: gathering information from insurance carriers to make certain patients will be cleared for specialty services.
- Check, sort, and respond to mail, emails, faxes, and other correspondences coming in or out of the office.
- Managed front office operations including insurance verification, patient check-in/check-out, payment collection, scheduling, referrals, and maintaining patient charts with necessary labs and tests.
Medical Asst.
7 Months- Recorded patient vital signs, retrieved patient history, discussed treatments with patients, assisted with exams, sanitized medical supplies, and disposed of used materials to ensure a safe environment.
- Informed patients about treatment options, prepared patients for EMGs, Neuro-Trax, and Botox procedures to facilitate effective care.
- Maintained and procured medical materials and instruments to support efficient clinic operations.
Education
CNA - certifcate Nurse aide
Associate of Science - Associate of Science in Health
Associate of Applied Science - General Studies
BLS, CNA and CPR - Nurse Aide
Skills
Security patrols
Security surveillance
Security inspections
Incident reporting
Asset recovery
Investigations
Asset protection
Detail orientation
Certification
- CPR, 2024
- BLS (Basic Life Support)
- Nurse Aide, 2009/2023