Regina Porter
Springfield,IL
Summary
Organized and proficient in developing new systems for more accurate success
Professional with strong background in coaching, equipped to drive team success and foster individual growth. Skilled in strategic planning, performance analysis, and motivational techniques. Known for flexibility, reliability, and unwavering focus on achieving results through collaboration and adaptability. Proficient in developing tailored training programs, building rapport, and enhancing team dynamics.
Overview
16
16
years of professional experience
Work History
Attendance Coach
District 186
Springfield,IL
08.2021 - Current
- Executed home visits to support truant students in overcoming barriers to regular school attendance.
- Engaged with families to facilitate necessary changes aimed at reducing student truancy.
- Facilitated communication between school staff and families to develop strategies for improving student attendance.
- Formulated attendance strategy to enhance student engagement and accountability.
- Accessed and interpreted data to support the development of student attendance initiatives.
- Used Data to determine an up word trend in attendance support
- Per Data attendance has risen 2-3% per year
Care Coordinator
WellCare Healthcare Inc.
Springfield,IL
04.2018 - 08.2021
- Managed member caseload to uphold compliance with all internal policies and regulatory requirements.
- Conducted detailed and accurate assessments for specific programs, utilizing telephonic outreach to gather necessary information.
- Designed and implemented comprehensive care plans focused on individual member needs, engaging with PCPs, family caregivers, social workers, and behavioral health specialists to ensure holistic support.
- Handled incoming calls related to care coordination, providing timely assistance and information to clients.
Family Advocate
Springfield Urban League
Springfield,IL
11.2015 - 04.2018
- Conducted assessments and outreach initiatives to identify and recruit families eligible for Head Start programs.
- Supported families in navigating the Head Start application and enrollment system to promote early childhood education opportunities.
- Fostered a welcoming environment for assigned families, initiating connections at enrollment to enhance support.
- Facilitated communication among families, center staff, and center director to ensure comprehensive support for assigned children and families.
- Developed and maintained collaborative relationships with relevant service providers and community organizations to enhance service delivery.
- Developed initiatives to encourage families' full involvement in program activities.
- Executed home visits to monitor client progress and foster relationships, ensuring effective communication in the absence of other contact methods.
- Led initiatives to enhance family engagement in parent orientation and committee meetings. Fostered collaboration among families and school leadership to strengthen community ties. Championed programs that promote active parental involvement in educational activities.
Restaurant Manager
Wendy’s
Wakanda,IL
01.2013 - 11.2015
- Coordinated and maintained employee and manager schedules to ensure adequate staffing and workflow management.
- Evaluated product reviews and executed order creation immediately after delivery.
- Developed and implemented training programs for newly hired employees to promote skill acquisition and operational efficiency.
- Monitored compliance with established procedures to support effective management practices.
- Conducted regular assessments to verify that employees and managers followed health department guidelines.
- Developed and implemented guidelines aimed at delivering faster and more proficient service.
Senior Corps Member
City Year
Denver,CO
08.2010 - 06.2012
- Conducted interviews and evaluated candidates to facilitate admissions into educational programs.
- Managed event planning and coordination efforts to enhance student performance and engagement.
- Enhanced collaboration by facilitating effective communication between school faculty and office staff.
- Ensured accurate maintenance of student records to support academic tracking.
- Implemented strategies to enhance student participation, resulting in a 40% increase in after school program attendance by mid-year.
- Implemented targeted instructional strategies resulting in a 60% increase in student academic performance by year-end.
- Managed team record-keeping processes to support operational efficiency.
- Managed scheduling and organization of team tasks to ensure efficient workflow.
Corps Member
City Year
Manchester, NH
08.2010 - 06.2011
- Assessed and selected candidates through structured interviews to ensure alignment with program objectives for elementary education.
- Provided educational support and mentorship to elementary students, promoting positive learning outcomes and character development.
- Oversaw coordination of 38 corps and staff members to facilitate winter camp, achieving over 150 student attendees.
- Facilitated leadership and development training for over 50 third to fifth graders to enhance their skills during after school program.
- Directed middle school student teams in Saturday service initiatives to foster community engagement through nursing home visits, trash clean-up, and mural painting.
- Orchestrated three literacy events to enhance community engagement and promote reading initiatives.
Education
Bachelor of Science - Family and Consumer Sciences
Eastern Illinois University
Charleston, IL05.2010
Skills
- Experienced with Microsoft Word, PowerPoint, and Excel
- Problem-solving, teamwork, attention to detail
- Strong verbal/written communication, presentation skills for diverse audiences
- Vast knowledge of Collaborating and working with colleagues, community partners, and stakeholders
- Ability to adjust to changes in a timely manner
Affiliations
- Epsilon Sigma Alpha Service Sorority
- Philanthropic Chair, May 2007 – May 2010
- 75 member organization
- Planned and organized all 30 service events, which was a 50% increase from the prior year
- Managed all members’ community service hours
Timeline
Attendance Coach
District 186
08.2021 - Current
Care Coordinator
WellCare Healthcare Inc.
04.2018 - 08.2021
Family Advocate
Springfield Urban League
11.2015 - 04.2018
Restaurant Manager
Wendy’s
01.2013 - 11.2015
Senior Corps Member
City Year
08.2010 - 06.2012
Corps Member
City Year
08.2010 - 06.2011
Bachelor of Science - Family and Consumer Sciences
Eastern Illinois University