Regina Quevedo
New London ,CT
Summary
Dedicated Housekeeper with a strong work ethic and exceptional customer service skills, demonstrated during tenures at Bride Brook Health & Rehabilitation Center and Sociedad San Vicente De Paul, INC. Excelled in maintaining high sanitation standards and enhancing guest satisfaction, leveraging deep cleaning expertise and fluency in Spanish. Proven ability to work collaboratively in fast-paced environments, significantly improving occupancy rates.
Overview
12
12
years of professional experience
Work History
Housekeeper
Bride Brook Health & Rehabilitation Center
07.2024 - Current
- Maintained a spotless environment for guests through diligent daily housekeeping tasks.
- Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
- Ran special errands, including retrieving dry cleaning and making requested purchases.
- Changed bed linens and collected soiled linens for cleaning.
- Upheld high standards of sanitation in common areas, contributing to an inviting atmosphere for guests.
- Demonstrated flexibility in adjusting work schedule according to fluctuating occupancy rates.
Housekeeper and Elderly Care
Sociedad San Vicente De Paul, INC
10.2012 - 02.2024
- Maintained a spotless environment for guests through diligent daily housekeeping tasks.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
- Offered companionship and kindness to elderly patients.
- Assisted with daily living activities, running errands, and household chores.
- Assisted with personal hygiene tasks such as bathing, grooming, dressing, feeding, toileting giving attention to detail.
- Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
- Upheld high standards of sanitation in common areas, contributing to an inviting atmosphere for guests.
Education
High School Diploma -
Elcilia Pepin
Avenida Libertad, San Francisco De Macoris, DR06-1996
Skills
- Health and safety regulations
- Teamwork
- Housekeeping
- Exceptional Time Management Skills
- Customer service
- Hospitality background
- Deep cleaning expertise
- FLUENT IN (Spanish)
- Strong work ethic
- Exceptional customer service
Languages
Spanish
Native or Bilingual
Timeline
Housekeeper
Bride Brook Health & Rehabilitation Center
07.2024 - Current
Housekeeper and Elderly Care
Sociedad San Vicente De Paul, INC
10.2012 - 02.2024
High School Diploma -
Elcilia Pepin
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