Regina Rayborn
Navarre,FL
Summary
Detail-oriented culinary professional skilled in food preparation, customer service, and multitasking in fast-paced environments. Committed to maintaining high sanitation standards while enhancing guest satisfaction.
Developed strong customer service and multitasking skills in high-paced restaurant environment. Demonstrates ability to manage multiple responsibilities while maintaining positive and professional attitude. Seeking to transition into new field, leveraging skills in effective communication and team collaboration.
Offering friendly and professional demeanor, ready to learn and excel in dynamic restaurant environment. Brings understanding of effective table management and guest interaction, coupled with ability to quickly adapt to new tasks. Ready to use and develop communication and customer service skills in [Desired Position] role.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Prep Line Cook
McClain Resort
Brandon, MS
03.2024 - 06.2025
- Prepared ingredients for daily menu items, ensuring freshness and quality standards.
- Operated kitchen equipment safely, maintaining a clean and organized workspace.
- Assisted senior cooks in executing complex recipes, enhancing culinary skills and techniques.
- Collaborated with team members to streamline food preparation processes, improving efficiency.
- Adapted to changing menu requirements, demonstrating flexibility and responsiveness in high-pressure situations.
- Utilized strong multitasking skills to effectively manage multiple orders at once while ensuring high-quality output and timely service.
- Managed multiple tasks simultaneously while maintaining attention to detail, ensuring accuracy in food preparation and presentation.
- Provided excellent customer service by swiftly addressing any concerns or special requests from guests regarding dietary restrictions or preferences.
- Demonstrated adaptability during peak hours by efficiently handling high-volume orders without compromising quality or speed of service.
- Maintained a clean and sanitary work environment, adhering to health department regulations and ensuring safety for all staff members.
Server
Pelahatchie Bay
Brandon, MS
10.2024 - 04.2025
- Delivered exceptional customer service, ensuring satisfaction and repeat business.
- Managed order accuracy and timely delivery of food and beverages to tables.
- Collaborated with kitchen staff to streamline communication and enhance efficiency during peak hours.
- Trained new team members on menu items, service standards, and operational procedures.
- Implemented suggestions for improving workflow, contributing to faster table turnover rates.
- Assisted in maintaining cleanliness and organization of dining area to meet health standards.
- Resolved customer complaints swiftly, enhancing overall dining experience and loyalty.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Cultivated warm relationships with regular customers.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
Assistant Manager
Dairy Queen Grill & Chill
Flowood, MS
03.2022 - 10.2024
- Supervised daily operations to ensure efficient service and adherence to quality standards.
- Trained and mentored team members on customer service best practices and operational procedures.
- Implemented inventory management systems, reducing waste and optimizing stock levels.
- Scheduled staff shifts to align with peak hours, enhancing workforce efficiency and service delivery.
- Resolved customer complaints promptly, improving overall satisfaction and loyalty ratings.
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.
- Improved customer satisfaction by addressing and resolving complaints promptly.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
- Mentored junior staff members in their professional development by offering guidance/support in their assigned roles.
- Generated repeat business through exceptional customer service.
- Assisted in recruiting, interviewing, hiring, and onboarding of new employees to maintain adequate staffing levels.
- Promoted teamwork within the workplace by encouraging collaboration among staff members on various project tasks.
- Enforced company policies consistently while handling disciplinary actions when necessary with fairness and respect.
- Boosted employee morale by recognizing outstanding performance and celebrating team accomplishments.
Education
Associate of Science - Business Administration And Management
University of Phoenix
Tempe, AZ12-2027
Bachelor of Arts - Accounting And Business Fundamentals
University of Phoenix
Tempe, AZ12-2027
Skills
- Food preparation
- Food presentation
- Hot food preparation
- Stir-frying techniques
- Sanitation practices
- Customer service
- Teamwork and collaboration
- Quick-learning
- Willingness to learn
- Cold food preparation
- Buffet setup
- Cleaning and organization
- Time management
- Highly motivated
- Attention to detail
- Efficient multitasking
- Safe food handling
- Interpersonal communication
- Temperature monitoring
- Order delivery practices
Certification
- ServSafe
Timeline
Server
Pelahatchie Bay
10.2024 - 04.2025
Prep Line Cook
McClain Resort
03.2024 - 06.2025
Assistant Manager
Dairy Queen Grill & Chill
03.2022 - 10.2024
Associate of Science - Business Administration And Management
University of Phoenix
Bachelor of Arts - Accounting And Business Fundamentals
University of Phoenix