Regina Richardson
Quapaw
Summary
At Home of Hope, I excelled as a Care Coordinator, leveraging my expertise in case management and problem-solving to enhance patient care. My strategic planning and crisis intervention skills led to significant improvements in care plan effectiveness and patient self-management. Achieved notable success in securing insurance coverage, directly benefiting patient financial well-being.
Overview
20
20
years of professional experience
1
1
Certification
Work History
Care Coordinator
Home of Hope
06.2005 - Current
- Used company software and databases to maintain records of services performed and patient conditions.
- Managed patient caseloads effectively, ensuring timely follow-up and appropriate interventions.
- Conducted regular evaluations of care plan effectiveness, making necessary adjustments based on feedback from the staff.
- Educated patients on self-care strategies, promoting independence and empowering them to manage their health conditions.
- Monitored progress towards patient goals, adjusting care plans as needed to achieve desired results.
- Negotiated with insurance providers to secure coverage for necessary treatments, alleviating financial stress for patients.
- Monitored patient progress through regular check-ins, adjusting care plans to meet evolving needs.
Education
Bachelor of Science - Criminal Justice
Grantham University
Little Rock, AR01-2021
Skills
- Case management
- Documentation
- Patient education
- Organizational skills
- Documentation proficiency
- Goal setting
- Care planning
- Strategic planning
- Problem-solving
- Crisis intervention
Accomplishments
- Supervised team of 8 staff members.
- Collaborated with team of 8 in a home in the development of Individual Habilitation Plan and Behavioral Management Plan.
Certification
- CPR/AED Certification
- First Aid Certification
- Certified Medical Assistant (CMA)
Languages
English
Professional Working
Timeline
Care Coordinator
Home of Hope
06.2005 - Current
Bachelor of Science - Criminal Justice
Grantham University
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