REGINA RIOUX
Moody'S Jewelry
Glenpool,OK
14
years of professional experience
Results-driven Office Manager experienced in customer service and office administration. Enhanced operational efficiency and maintained accurate financial records through effective workflow optimization and inventory management. Delivered improvements in office efficiency and tenant satisfaction via meticulous financial reconciliation.
Work History
Office Manager
1 Year 9 Months- Oversaw daily office operations to enhance efficiency and maintain organization.
- Oversaw inventory management and supply levels to ensure efficient restocking operations.
- Established an efficient filing system to enhance document retrieval and accuracy.
- Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets.
Assistant Manager
1 Year 6 Months- Oversaw daily operations to optimize apartment management and enhance resident satisfaction.
- Executed strategic enhancements to workflows, resulting in increased team efficiency and faster response times.
- Managed maintenance requests to facilitate timely resolutions and uphold high standards of service delivery.
- Created and facilitated training sessions aimed at enhancing operational knowledge and promoting teamwork among new hires.
- Directed operational processes to uphold high standards of tenant satisfaction and foster retention initiatives.
- Oversaw maintenance request processes to facilitate timely resolutions, enhancing overall resident experience.
Assistant Property Manager
1 Year 3 Months- Coordinated tenant interactions to improve satisfaction levels and address concerns efficiently.
- Oversaw coordination of property maintenance requests to enhance operational efficiency and tenant satisfaction.
- Established and refined lease administration protocols to ensure precise record-keeping and documentation.
- Facilitated financial oversight through diligent expense tracking and the preparation of monthly budget reports for stakeholder review.
Leasing Consultant
1 Year- Reviewed lease agreements for accuracy and compliance, minimizing legal risks and ensuring clarity for tenants.
- Conducted market research to analyze rental trends, ensuring competitive pricing and attractive offers for clients.
- Streamlined application processing by introducing digital tools, reducing turnaround time for prospective tenants.
- Trained new leasing staff on operational procedures and customer service standards, fostering a collaborative team environment.
- Direct collection of monthly assessments, rental fees, and deposits,
- Tulsa Housing Vouchers
Leasing Consultant
1 Year 11 Months- Developed and implemented marketing strategies to attract potential tenants, increasing visibility of available units.
- Guided prospective residents through property features and leasing processes, enhancing customer experience.
- Collaborated with maintenance teams to address tenant concerns promptly, improving tenant satisfaction ratings significantly.
- Managed community events to enhance resident engagement, building a sense of community among tenants and prospects.
- Tulsa Housing Vouchers
Leasing Consultant
2 Years 7 Months- Delivered informative property tours to prospective residents, highlighting unique amenities and features tailored to their needs.
- Facilitated smooth move-ins for new residents by preparing lease agreements and coordinating logistics efficiently.
- Assisted prospective tenants in paperwork completion and other logistics to facilitate smooth move-in processes.
- Managed community events to enhance resident engagement, building a sense of community among tenants and prospects.
Education
GED
Skills
Operational leadership
Facility coordination
Organizational skills
Administrative support
Record-keeping accuracy
Billing
Timeline
Office Manager
Moody'S Jewelry
11.2024 - 08.2026Read More
Assistant Manager
BELLEVUE AT SHERIDAN APARTMENTS
01.2019 - 07.2020Read More
Assistant Property Manager
CULLOR PROPERTY KS
10.2018 - 01.2020Read More
Leasing Consultant
Oro Capital Advisors
08.2017 - 08.2018Read More
Leasing Consultant
Oro Capital Advisors
09.2015 - 08.2017Read More
Leasing Consultant
Marquis Group
02.2013 - 09.2015Read More
CENTER FOR EMPLOYMENT TRAINING VOCATIONAL
GED
Read More