Regina Rivera
New York,NY
Summary
Lead Security Officer with strong focus on ensuring safety and order in high-stakes environments. Demonstrates unwavering commitment to security protocols and efficient problem resolution. Consistently delivers reliable performance in maintaining secure premises and handling security operations..
Overview
9
9
years of professional experience
Work History
Lead Officer
Securitas Security
New York
12.2021 - Current
- Supervised security operations to ensure compliance with protocols and standards.
- Trained and mentored junior officers in emergency response procedures and safety protocols.
- Led cross-functional teams to achieve project objectives on time and within budget constraints.
- Collaborated with management to refine security policies based on evolving threats and best practices.
- Managed scheduling and resource allocation for optimal coverage across multiple sites.
Package Handler
FedEx
New York
09.2017 - 01.2020
- Operated machinery for package sorting and handling, ensuring safety protocols were followed.
- Monitored package quality and integrity during transit, addressing discrepancies promptly.
- Implemented process improvements that reduced handling time and increased throughput of packages.
- Provided feedback on operational procedures, contributing to continuous improvement initiatives within the team.
- Followed safety regulations to maintain safe work environment.
- Trained new employees on equipment usage and safety standards, fostering a safe work environment.
Waxer
Uni K Wax Center
New York
09.2017 - 01.2020
- Waxed clients various bodies using soft and hard waxes.
- Increased salon revenue by [5]% through upselling at-home products and providing excellent care.
- Schedule Over 100 return clients and handled walk in customers daily.
Education
Waxing Specialist Certificate -
Christine Valmy
New York, NY08.2021
Skills
- Incident reporting
- Security guard license
- CCTV surveillance
- Superior customer service
- Surveillance
- Emergency response
- Patrol operations
Websites
CONTACT
- (929) 582-9406
- R.iviera0614@gmail.com
Timeline
Lead Officer
Securitas Security
12.2021 - Current
Package Handler
FedEx
09.2017 - 01.2020
Waxer
Uni K Wax Center
09.2017 - 01.2020
Waxing Specialist Certificate -
Christine Valmy