Regina Rodriguez

As a Security Officer, I served as the first point of contact for customers entering the facility, where I consistently upheld a high level of professionalism during daily interactions. I proficiently operated advanced technological devices, including x-ray machines and magnetometers, to ensure a secure environment. Additionally, I conducted regular patrols of key areas to maintain the facility's standards and swiftly responded to emergency situations to ensure public safety. Throughout my tenure, I took great pride in serving and supporting both the public and judicial staff, contributing to a safe and welcoming environment.

As a Children’s Department Supervisor, I consistently delivered efficient and courteous customer service. I was responsible for managing and maintaining floor plans and merchandise, ensuring that my staff was well-prepared for their shifts. Additionally, I assisted with the customer service desk, operated registers, and supervised the unloading and sorting of children’s department merchandise. The aspect I enjoyed most about this position was the strong relationships I built with my staff, fostering a collaborative and supportive work environment.