Retail Manager
walmart
washington, dc
- Team Leadership: Directed a team of 20+ employees, ensuring smooth daily operations and high levels of productivity
- Customer Service: Resolved customer inquiries and issues efficiently, ensuring a positive shopping experience
- Inventory Control: Managed inventory processes including ordering, stocking, and tracking merchandise to ensure optimal product levels
- Employee Training: Conducted training sessions for new hires on company policies, customer service, and job-specific duties
- Safety and Compliance: Maintained compliance with health and safety regulations, ensuring a safe environment for staff and customers.
- Operational Efficiency: Streamlined processes to improve store efficiency, including waste reduction and resource optimization.
- Supervised staff to ensure customer satisfaction and proper performance of duties.
- Conducted regular meetings with team members to discuss progress towards objectives.
- Implemented new policies and procedures to improve efficiency.
- Maintained cleanliness standards throughout the store by delegating tasks to staff members.
