Regina Solis
Weslaco,TX
Summary
Proactive and reliable multitasker with ability to coordinate and prioritize clinic needs. Highly motivated team player with excellent written and verbal communication skills, attention to detail, and passion for process improvement efforts.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Medical Assistant IV
QTC Management Inc. - A Leidos
02.2019 - Current
- Collaborate with cross-functional teams to ensure excellent quality, timeliness, and customer service throughout the entire examinee and customer experience
- Coach employees for growth and development opportunities in skill, knowledge and decision making
- Performs lead duties for optimal back office flow
- Implements new and revised office and clinical policy and procedures under direction
- Reviews and edits reports in proprietary software application to ensure accuracy in context, grammar, spelling, and consistency
- Assists in the retrieval of diagnostic tests for scanning into propriety software application
- Works closely with supervisor to support efforts in budgetary objectives
- Communicates issues and proposes solutions to management
Medical Assistant
Innova Pain Center
07.2017 - 10.2018
- Documented vital signs and health history for patients in clinic and hospital environments
- Called and faxed pharmacies to submit prescriptions and refills
- Performed medical records management
- Sanitized, restocked, and organized exam rooms and medical equipment.
Education
Certified Medical Assistant
Kaplan College
McAllen, TX01.2016
Skills
- Team building and motivation
- Staff training and development
- Conflict resolution
- Relationship building
- HIPAA Compliance
- Customer service
- Problem-solving
- Electronic Health Records
- Medical office administration
- Adaptable
- Phlebotomy
- CPR/First Aid
Accomplishments
- SPOT award
- LEAD Graduate
Certification
- RMA - Registered Medical Assistant
- BLS - Basic Life Support
- CAOHC - Hearing Conservation
Timeline
Medical Assistant IV
QTC Management Inc. - A Leidos
02.2019 - Current
Medical Assistant
Innova Pain Center
07.2017 - 10.2018
Certified Medical Assistant
Kaplan College
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