Regina Turner

• Conducted patient interviews to gather medical histories.
• Performed vital sign assessments, including blood pressure and temperature.
• Maintained patient confidentiality by safeguarding medical records.
• Explained treatment procedures and physicians' instructions clearly to patients.
• Prepared and restocked treatment rooms for patient examinations.
• Scheduled patient appointments via phone and in person efficiently.
• Conducted routine screening tests, including EKGs.
• Scheduled echocardiograms, angiograms, cardiac catheterization, nuclear stress tests, and other imaging procedures.

• Performed phlebotomy procedures, collecting specimens for laboratory tests and ensuring accuracy.
• Assisted nursing staff in delivering direct patient care during hospitalizations and ambulatory visits.
• Maintained precise documentation of patient health information within Electronic Medical Record system.
• Provided patient-centered care, prioritizing safety, comfort, and overall well-being.
• Utilized advanced cardiac life support principles to respond effectively to emergencies.
• Administered vital signs assessments, including temperature, pulse, and blood pressure measurements.
• Supported daily living activities by assisting patients with eating, bathing, and grooming tasks.
• Participated in quality improvement initiatives that enhanced organizational outcomes.

• Monitored patient conditions and reported changes to nursing staff promptly.
• Conducted specimen collection for diagnostic tests while adhering to safety protocols.
• Performed hourly rounds, checked vital signs, and ensured patient stability.
• Assisted with transfers between wheelchairs, beds, and exam tables to enhance mobility.
• Implemented nursing care plans by executing care activities under supervision.
• Fostered patient mobility through regular turning, positioning, and ambulating activities.
• Maintained cleanliness of work area to comply with infection control standards.
• Addressed patient inquiries or complaints and directed them to appropriate staff.

Monitored office policies and procedures to boost operational efficiency.

• Supervised staff to optimize front office operations.
• Negotiated vendor contracts, achieving significant cost reductions.
• Organized executive meetings by managing calendars and communications.
• Facilitated travel arrangements for employees on business trips.
• Maintained client relationships, resolving issues for enhanced satisfaction.
• Coordinated logistics for conferences, seminars, and receptions.
• Evaluated staff performance to track progress and develop skills.

• Coordinated care plans through close collaboration with physicians for individual patients.
• Performed audits of patient charts to ensure accuracy and completeness of information.
• Created operational performance reports for review by executive leadership team.
• Directed financial activities including billing, coding, and collections duties.
• Assisted in recruiting qualified candidates to fill organizational open positions.
• Scheduled meetings between clinical staff and administrative personnel as needed.
• Oversaw payroll functions, maintaining timekeeping records and processing payroll submissions.
• Administered immunizations per approved guidelines and monitored patient health status.