Assists multiple patients with the activities of their daily lives while reinforcing and educating them/significant others as delegated by the professional care provider
Assists with indirect patient care activities such as providing a clean, safe patient care environment, companion care, housekeeping, transporting patients, and chaperoning the physician during patient examinations and procedures as needed
Provides 1:1 direct observation and support to patients with immediate safety concerns including suicidal ideation, flight risk, aggressive behaviors, and severe memory loss
Processes electronic requests to order medical treatment and tests, retrieves patient tests and lab results, and maintains patient records
General Manager
Topsecret Entertainment Inc
Bronx, NY
01.2005 - Current
Strategize with C-suite level executives to create an action plan to drive business growth and increase revenue
Manage and promote a team of 7 highly skilled performers by organizing business trips, scheduling performances, handling client relationships, and arranging meetings
Utilize various business tools such as Microsoft Excel, Adobe, Salesforce, and other customer relationship management tools to create, review, and execute business contracts
Promotes business to a global network of clients which led to attaining multiple awards/recognition globally and nationally
Customer Service Representative- Electrical
Home Depot
Mount Vernon, NY
03.2015 - 05.2017
Ensured all customer concerns were solved effectively and took necessary actions to resolve situations promptly
Communicated effectively with internal stakeholders such as other associates, vendors, carriers, and store leads with little/some supervision
Built relationships with current and prospective clients leading to an increase in sales for the electrical department
Conducted demonstrations of electrical equipment when possible to build client understanding of products
Managed inventory of electrical products such as LED bulbs, wall plates, conduits, etc