Regina Williams
Royse City,TX
Summary
Dynamic barista leader with proven expertise at Twilight Coffee Co, enhancing team performance through effective training and mentorship. Skilled in espresso machine operation and cash handling, I foster a welcoming atmosphere while ensuring food safety compliance.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Barista Shift Lead
Twilight Coffee Co
Caddo Mills TX
01.2025 - 02.2026
- Supervised daily operations to ensure high-quality customer service and efficient workflow.
- Trained and mentored new baristas on brewing techniques and equipment use.
- Managed inventory levels, placing orders to maintain stock of coffee beans and supplies.
- Implemented training programs that improved team performance and customer satisfaction scores.
Barista Shift Manager
Shoemaker and Hardt
Wylie, TX
11.2022 - 06.2024
- Trained new baristas on beverage preparation, customer service protocols, and POS system functionality.
- Managed inventory levels, placing orders to maintain stock of essential supplies and ingredients.
- Resolved customer complaints promptly, fostering a positive environment and repeat business.
- Monitored team performance, providing feedback and support to improve service delivery consistently.
- Generated friendly atmosphere by encouraging employees to greet and speak to customers.
Education
High School Diploma - General Studies
Thomas Downey High School
Modesto, CA06.1986
Skills
- Barista training
- Cash handling proficiency
- Espresso machine operation
- Cleanliness standards
- Food safety compliance
Certification
Learn2Serve Texas Food Manager Certification valid through 9/2030.
Timeline
Barista Shift Lead
Twilight Coffee Co
01.2025 - 02.2026
Barista Shift Manager
Shoemaker and Hardt
11.2022 - 06.2024
High School Diploma - General Studies
Thomas Downey High School