Open To Work
Regina W Sampson
Country Club Hills,United States of America
Work Preference
Summary
Administrative professional with extensive experience at U.S. Postal Service, specializing in attendance management and client relations. Proven ability to coordinate operations and improve office efficiency. Strong data processing skills and commitment to effective communication enhance organizational flow.
Overview
56
56
years of professional experience
Work History
Clerical Substitute
Rich Township District 227
Matteson, United States of America
11.2024 - Current
- Covered long-term absences of secretaries across STEM, FAC campuses, and district office, ensuring continuity of administrative support.
- Greeted visitors, answered phones, handled inquiries, sorted incoming mail, and processed outgoing mail to maintain effective communication and office operations.
- Coordinated communication between faculty, staff, and parents effectively.
- Managed student attendance records and ensured accurate data entry.
- Assisted teachers with classroom organization and materials preparation.
Travel Agent/Meeting Planner
Traveling the Kingdom
Country Club Hills, United States of America
04.2005 - Current
- Planned ocean cruises and destination weddings, ensuring memorable experiences for clients.
- Coordinated travel itineraries for clients across diverse destinations.
- Researched and reserved tailored travel options for multigenerational families and individuals, enhancing their travel experience.
- Researched and recommended travel packages based on client preferences.
- Assisted clients with travel documentation and visa applications.
Guest Secretary (Seasonal)
Crete-Monee School District 201U
Crete, United States of America
09.2023 - 06.2024
- Answered phones, screened visitors, and recorded student absences to ensure smooth office operations.
- Answered parents' questions concerning school dismissals, field trips, and school events.
- Facilitated timely bus arrival and dismissal for students, ensuring adherence to bus schedules.
- Assisted Teachers in securing classroom supplies, copies, and other items.
- Distributed book bags to students during first week of school to support their readiness for the academic year.
Guidance Secretary
Crete-Monee School District 201U
Crete, United States of America
08.2021 - 01.2023
- Coordinated college visits, managed scholarship postings, and submitted textbook requests for new students to enhance their registration experience.
- Assigned student lockers, created ID cards, printed class schedules, and supported high school counselors in effectively serving the student population.
- Answered phones, supported attendance office in processing late arrivals, and fulfilled transcript requests efficiently.
Registration Worker (Seasonal)
Crete-Monee School District 201U
Crete, United States of America
07.2020 - 10.2020
- Enrolled new students by verifying residency paperwork, transcripts, and registration applications for accuracy.
- Informed new parents of application status to ensure smooth onboarding process.
- Requested documents from past schools to facilitate enrollment.
- Distributed documents to relevant departments for efficient processing.
Registration Worker (Seasonal)
Crete-Monee School District 201U
Crete, United States of America
07.2019 - 08.2019
- Answered phones, greeted visitors, and enrolled new students by verifying residency paperwork, transcripts, and registration applications for accuracy.
- Contacted new parents to update them on application status, enhancing communication and support.
- Requested documents from past schools to facilitate enrollment.
- Distributed documents to appropriate departments to ensure timely processing.
Sub Secretary
Crete-Monee School District 201U
Crete, United States of America
02.2018 - 06.2018
- Coordinated communication between teachers, staff, and parents effectively.
- Assisted with scheduling appointments and maintaining calendars for administration.
- Managed daily office operations and maintained organized filing systems.
- Supported Principal's Secretary with administrative tasks, managing student ID issuance, visitor screening, phone inquiries, and processing student withdrawals and registrations.
Sub Secretary
Crete-Monee School District 201U
Crete, United States of America
04.2016 - 11.2016
- Managed incoming phone calls and performed administrative duties to support office operations.
- Coordinated transportation logistics for school sports functions, ensuring timely arrivals and departures.
- Collected parental permission slips and sports physicals, updating student information system for accurate record-keeping.
- Prepared payroll requests for part-time sports coaches.
Manager, Customer Service, EAS-21
U. S. Postal Service
Chicago, United States of America
02.1971 - 09.2004
- Managed Letter Carriers, Distribution and Window Clerks, overseeing mail collection, sorting, delivery, and postal product sales with support from three Supervisors.
- Oversaw daily operations to ensure timely mail processing and delivery.
- Managed staff schedules to maintain adequate workforce coverage and efficiency.
- Resolved customer delivery issues and maintained accurate financial records while adhering to workhour budgets.
- Coordinated training programs for new employees on postal procedures and safety standards.
Education
Master of Arts - Training And Development
Roosevelt University
Chicago, IL05-2004
Bachelor of Arts - Organizational Communication
Roosevelt University
Chicago, IL. 6060505-2002
Skills
- Attendance management
- Administrative management and coordination
- Data entry
- Data processing and document processing
- File management
- Records management
- Office organization
- Client relations and support
Legal Information
Yes, No, No, No
Acknowledgment
Regina W Sampson, Agreed online
Other Names
Regina, W, Burns
Phone
(708) 253-9519
Addresses
3731 168th PL, Country Club Hills, IL, 60478
Timeline
Clerical Substitute
Rich Township District 227
11.2024 - Current
Guest Secretary (Seasonal)
Crete-Monee School District 201U
09.2023 - 06.2024
Guidance Secretary
Crete-Monee School District 201U
08.2021 - 01.2023
Registration Worker (Seasonal)
Crete-Monee School District 201U
07.2020 - 10.2020
Registration Worker (Seasonal)
Crete-Monee School District 201U
07.2019 - 08.2019
Sub Secretary
Crete-Monee School District 201U
02.2018 - 06.2018
Sub Secretary
Crete-Monee School District 201U
04.2016 - 11.2016
Travel Agent/Meeting Planner
Traveling the Kingdom
04.2005 - Current
Manager, Customer Service, EAS-21
U. S. Postal Service
02.1971 - 09.2004
Master of Arts - Training And Development
Roosevelt University
Bachelor of Arts - Organizational Communication
Roosevelt University