Regina Xavier
West Warwick
Summary
Dedicated and passionate job seeker with exceptional organizational skills, eager to contribute to an entry-level position. Committed to supporting team efforts and driving the achievement of company goals through a proactive and collaborative approach. Strong willingness to learn and adapt in a dynamic work environment ensures valuable contributions from day one. Enthusiastic about leveraging skills to foster growth and success within the organization.
Overview
12
12
years of professional experience
Work History
Credit Analyst
RHODE ISLAND NOVALTY
01.2017 - 01.2019
- Managed all credit submissions, ensuring timely entry, updates, and retrieval of credit application information in compliance with company and lender standards
- Evaluated creditworthiness of applicants and assessed risk to support informed credit decisions
- Prepared comprehensive customer credit reports and detailed analyses to guide management decisions
- Handled inquiries from customers and lenders, and oversaw manual credit card transactions, account adjustments, and modifications
Assistant Branch Manager II
CITIZENS BANK
01.2013 - 01.2014
- Achieved sales goals by 250% and increased deposit base by 8% in Q1 2014
- Drove branch growth through sales initiatives, customer service improvements, and value creation projects
- Processed mortgage and home equity products, built new client profiles, and managed banking transactions
- Developed and trained staff, fostering high-performance team culture
Assistant Branch Manager I
CITIZENS BANK
01.2012 - 01.2013
- Built strong customer relationships generating referrals and new business opportunities
- Supported Branch Manager in team management and sales goal achievement
- Resolved customer issues and assisted with financial solutions
Banker I and II
CITIZENS BANK
01.2012 - 01.2013
- Promoted and sold bank products including loans, mortgages, and home equity products
- Developed and retained customers by identifying financial needs and providing tailored solutions
- Strengthened relationships with small business and retail clients, enhancing customer experience
Teller
CITIZENS BANK
01.2007 - 01.2008
- Provided frontline customer service and accurately processed transactions
- Promoted bank products and participated in sales initiatives
- Supported branch operations and contributed to a strong customer-focused environment
Education
Secretarial Certification -
Burdett College
Boston, MA01.1991
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Bunker Hill Community College
Boston, MA01.1988
Skills
- Experienced client relationship manager
- Top-performing Assistant to Manager with proven business development results
- Strong coaching, leadership, and team motivation skills
- Skilled in data organization, presentation, and office administration
- Excellent communication, customer service, and interpersonal abilities
Timeline
Credit Analyst
RHODE ISLAND NOVALTY
01.2017 - 01.2019
Assistant Branch Manager II
CITIZENS BANK
01.2013 - 01.2014
Assistant Branch Manager I
CITIZENS BANK
01.2012 - 01.2013
Banker I and II
CITIZENS BANK
01.2012 - 01.2013
Teller
CITIZENS BANK
01.2007 - 01.2008
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Bunker Hill Community College
Secretarial Certification -
Burdett College