Reginald Arnold
Charlotte,NC
Summary
Positive and diligent Resident Manager effective at promoting resident satisfaction by address concerns, spearheading repairs and implementing updates to enhance properties. Talented business manager with demonstrated operational and leadership skills. Offer in 30 years of property management experience paired with goal-oriented and performance-minded approach.
Overview
26
26
years of professional experience
1
1
Certification
Work History
Resident Manager
24035 Owners Corp
03.2019 - 06.2024
- Manage the operation of a 121-unit cooperative
- Responsible for the upkeep and maintenance of the mechanical equipment, boiler, and auxiliary equipment
- Supervise a staff of 9 union employees
- Hire, train, and evaluate their work performance
- Schedule employees to cover vacation, call-outs, and personal days
- Process payroll
- Prioritized and ensured completion of work requests from residents within 12-24 hours
- Initiate the bidding process and compliance of work for Vendors
- Proper communication with Management, the Board of Directors, and employees.
Operation Engineer
111Fulton St. Condominium
01.2010 - 03.2019
- Assist the Resident Manager with the operation of a 163-unit condominium
- Oversee the performance of the Porters and Doormen
- Inspected and repaired mechanical equipment, HVAC systems, and heating systems
- Reducing downtime of equipment to less than 24 hours
- Inspected and recorded findings of the fire safety system
- Schedule vendors to perform mandated testing required for compliance
- Completed work requests of residents
- Schedule move-ins and move-outs
- Maintained logs for inventory and ordering of supplies and tools.
Resident Superintendent
NYCHA
08.1998 - 09.2009
- Under general supervision, supervise the operation and maintenance of a 1725-unit complex of the NYC Housing Authority
- Oversee the grounds and the upkeep of 30 buildings for janitorial and repairs
- Be responsible for the work of skilled trade workers, contractors, and outside agencies that performed work within the complex
- Supervise, train, and evaluate employees under union guidelines.
Education
Diploma -
Louis D. Brandeis High School
Skills
- Microsoft Office
- Buldinglink
- Property Management
- Property Inspections
- Safety Compliance
- Plumbing
- Electrical
- HVAC
Skillscertifications
- Plumbing
- Electrical
- Carpentry
- Fire Prevention
- EPA 608 Universal
- OHSA Industry Certified
Certification
EPA 608 Universal
OHSA General Industry
Fire Standpipe and Sprinkler
Timeline
Resident Manager
24035 Owners Corp
03.2019 - 06.2024
Operation Engineer
111Fulton St. Condominium
01.2010 - 03.2019
Resident Superintendent
NYCHA
08.1998 - 09.2009
Diploma -
Louis D. Brandeis High School
EPA 608 Universal
OHSA General Industry
Fire Standpipe and Sprinkler
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