Reginald Arrington

Duties, Accomplishments and Related Skills:

• Recognized by the VISN for a Good Catch Award in February 2023!!!
• Quality assurance and Compiling documentation to determine basic eligibility for benefits or programs.
• Assist veterans with claims application.
• Interprets VA rules and regulation relating to determining legal entitlement to benefits relating to hospital admission.
• Providing daily reports/logs of all activities occurring during tour of duty.
• Processing administrative issues surrounding benefits.
• Skilled in the use of medical and administrative records systems.
• Privacy Act and Freedom of information Act and HIPPA knowledge.
• Interpret rules, regulation, policies, and procedures to make sound decisions, using good judgment.
• Proving written and oral reporting of incidents involving involving safety.
• Primary timekeeper.
• Coordinate Employee Incentive Scholarship Program(EISP), National Nursing Education Initiative (NNEI), VA National Education for Employee Program (VANEEP) administrator. (paying tuition and reconciling payment issues).
• Maintaining records and ensuring records are filed in accordance with the file plan and dispositioned in accordance with policy.
• Evaluate new scholarship awards for participants, track and audit facility and participant financial and allocations and academic progress.
• Validate and evaluate participants applications academic plan of study and specific programs accreditation requirement. - Validating facility reports and program site reviews and provide customer service to facility scholarship correspondence on share drives.
• Able to conduct research and responding to request for information concerning employment and education assistance programs.
• Assist Veterans in Patient Education Resource Center, with all needs to retain basic abilities after transiting into the civilian life. - Provide support to different Programs (TEACH and eVideon. produce minutes for VHE Committee.
• Schedule classes to be conducted in the PERC. Order supplies for PERC.
• Assist veterans in job hunt, with USAJOBs, Myhealthevet, ebenefits.
• Teach computer skills to veterans.
• Prepares selective reports and reviews all forms and reports routed through the office for completeness and conformity to requirements and takes appropriate action to resolve annoy deficiencies.
• Maintains a working knowledge of the commonly used computer software.
• Administrative access to TMS program. Maintaining files for Education Service including all recurring reports; identifies and collects required data; and prepares drafts of final reports.
• Track and request and purchase orders.
• Operates and perform user maintenance on office equipment such as photocopies, audiovisual, and video teleconferences equipment.

• Answered phone calls promptly and professionally, directing callers to appropriate personnel.
• Monitored office supplies and re-ordered, working with senior staff to keep desired supplies in stock for seamless office functionality.
• Organized and developed filing systems for important documents and personal information, maintaining accessibility for associated personnel.
• Monitored employee and customer interactions to assess quality of service
• Created, prepared, and delivered reports to various departments.
• Assist in eVideon videos setup and distribution to all departments at SLVHCS.
• Ordered over 40 in-house and office depot supplies for Educators and all other department members.
• 31 Maximo job requests and service Desk tickets.
• Maintain ( VATAS) Timekeeping for 7 RN's, 2 Ed Tech's, and 1 Analyst.
• Input updates for TMS administrator and Certified Folders.
• Giving Credit to Users of TMS.
• TMS training completed always and on time.
• Complete Dashboard, and monthly meeting minutes.
• Making appointment veterans for Patient Education using Vista.
• Checking in and out patients in the PERC for MOVE! and other non-nursing departments using (Vista).
• Mail out appointment and welcome letters to vets. (using VetLink Kiosh and Vista)
  

Supervisor: Tammara Kelly (504 507-7562)

Okay to contact this Supervisor: Yes

• Used chemicals by following safety protocols and procedures to avoid burns and injuries.
• Replaced used towels and other bathroom amenities such as shampoo, paper towels, and soap.
• Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
• Hand-dusted and wiped down office furniture, fixtures, and window sills to keep areas clean and comfortable.
• Trained new employees on departmental procedures and provided assistance in finding cleaning supplies